University Hospitals Dorset NHS Foundation Trust

Bank Voluntary Services Officer

The closing date is 20 August 2025

Job summary

Exciting Temporary Opportunity - Voluntary Services Officer (Approx. 11 Weeks)

We are delighted to offer an exciting opportunity to join our Voluntary Services Department as a Voluntary Services Officer. We're seeking a capable, confident, and proactive individual to provide temporary cover for approximately 11 weeks as part of our dedicated bank team.

In this role, you will work closely with our Volunteer Services Co-ordinator, supporting the recruitment, onboarding, and retention of our valued volunteers. Your contribution will help ensure our volunteers feel supported, engaged, and able to make a real difference.

The role will be based primarily at our Poole site, with occasional work required at our Bournemouth site.

Main duties of the job

  • Key Duties Will Include:

    • Supporting volunteer recruitment, including carrying out DBS and other mandatory checks.

    • Coordinating volunteer inductions and arranging start dates with wards and departments.

    • Visiting volunteers on placement to provide support, addressing and escalating issues where necessary.

    • Providing cover and assistance for the wider Patient Experience team.

    • Managing volunteer attendance by following up on absences and reporting to the Co-ordinator.

About us

Our values are at the heart of who we are as #TeamUHD. They guide everything we do shaping the way we care for our patients and visitors, and how we work together as colleagues and teammates.

UHD is making significant investments across the Trust, with many services being transformed and developed following our merger and as part of the New Hospital Programme.

As a result, some services may move location this year or next, either on a temporary or permanent basis. If you are shortlisted, our recruiting managers will be happy to discuss any questions you may have about this during your interview.

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata

Contract

Bank

Working pattern

Part-time, Flexible working

Reference number

153-TBS00141

Job locations

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Experience

Essential

  • Typing Skills
  • Office Experience
  • Computer Literate
  • Microsoft Office / IT

Desirable

  • UHD Experience
  • Computer Qualification

Other

Essential

  • Computer literate with word processing experience.
  • Understanding of secretarial procedures
Person Specification

Experience

Essential

  • Typing Skills
  • Office Experience
  • Computer Literate
  • Microsoft Office / IT

Desirable

  • UHD Experience
  • Computer Qualification

Other

Essential

  • Computer literate with word processing experience.
  • Understanding of secretarial procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Patient Experience and Engagement Lead

Mel Hartley

melloney.hartley@uhd.nhs.uk

03000198499

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata

Contract

Bank

Working pattern

Part-time, Flexible working

Reference number

153-TBS00141

Job locations

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Supporting documents

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