Healthcare Support Worker- Orthopaedic Outpatients Department

Job summary

Are you passionate about caring for others?

Why not join the NHS in a rewarding career as a Healthcare Support Worker?

We can offer fully supported training for the role as well as support and guidance to career progression in our Orthopaedic Outpatients Department

No previous experience is necessary, as we provide the training you will need to succeed in this role. We offer a bespoke full induction, support you through the care certificate and beyond, with mentors on the wards to help you reach your potential and deliver first class care to our patients.

This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.

Our HCSWs are invaluable to the trust and play an integral role in the wards and departmental teams. The role of a HCSW can be challenging but overall rewarding. Working alongside likeminded people, our teams are caring, compassionate and inclusive. We believe in "growing our own" and support progression pathways to staff nurse training applications.

Main duties of the job

Main duties of the job

Full time and part time hours available.

Monday to Friday 8:00 - 18:00pm no bank holidays or weekends. Minimum hours are 19 hours per week.

fully flexible across all shift patterns

To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients and ensuring high standards ofdocumentation are maintained. To undertake all duties listed however these duties will vary . This could include working with children and young people right through to older people. No duties should be undertaken unless appropriate training or induction has taken place inaccordance with trust policies.

As part of the selection process you will be required to complete a numeracy and literacy assessment alongside an interview.

Please note we are unable to offer sponsorship for this position.

Current base Location: Royal Bournemouth HospitalPLEASE NOTE - the Orthopaedic Outpatients Department will be moving to Poole Hospital in January 2026 - see further information below

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

There is a planned move for this service anticipated during winter 2025, when this role and base of work will relocate to Royal Bournemouth Hospital. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder's home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.