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University Hospitals Dorset NHS Foundation Trust

Rheumatology Administrator and Biologics Co-ordinator

The closing date is 23 May 2025

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Job summary

Are you interested in a career in administration in the NHS? Would you like to join and support a friendly, compassionate and hardworking Rheumatology Practitioner team.

Your main duties will include directing incoming telephone calls to the team, processing incoming emails and referrals to the team. You will also support the management of the prescriptions for patients. Furthermore part of the role will include the scheduling and arranging of appointments, alongside preparation for upcoming Practitioner clinics.

You will provide the link between the patients and service, and also other healthcare professionals to support the patient journey through the Rheumatology service.

The successful candidate will be expected to cross site work

Base Location: Christchurch Hospital

Interview Date: TBC

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa/pro rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

153-ME04425-A

Job locations

Christchurch Hospital

Fairmile Road

Christchurch

BH23 2JX


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

  • RSA II or equivalent touch typing/computer skills
  • GCSE in English or equivalent

Experience

Essential

  • Experience working as a medical secretary/administrator

Desirable

  • NHS Hospital Experience
  • Experience in medical environment
  • Experience coordinating prescriptions or blood results

Technical Skills Competencies

Essential

  • Computer literate with word processing experience
  • Proficient in use of Microsoft Office software

Desirable

  • Audio typing
  • Minute Taking Skills

Knowledge

Essential

  • Understanding of secretarial procedures

Desirable

  • Medical terminology

Other requirements specific to the role

Essential

  • Effective communication skills in person and on the telephone
  • Good written and verbal skills
  • Ability to deal with sensitive issues with patients and their relatives/carers
  • Ability to organise own workload

Personal attributes

Essential

  • Ability to work within team
Person Specification

Qualifications

Essential

  • RSA II or equivalent touch typing/computer skills
  • GCSE in English or equivalent

Experience

Essential

  • Experience working as a medical secretary/administrator

Desirable

  • NHS Hospital Experience
  • Experience in medical environment
  • Experience coordinating prescriptions or blood results

Technical Skills Competencies

Essential

  • Computer literate with word processing experience
  • Proficient in use of Microsoft Office software

Desirable

  • Audio typing
  • Minute Taking Skills

Knowledge

Essential

  • Understanding of secretarial procedures

Desirable

  • Medical terminology

Other requirements specific to the role

Essential

  • Effective communication skills in person and on the telephone
  • Good written and verbal skills
  • Ability to deal with sensitive issues with patients and their relatives/carers
  • Ability to organise own workload

Personal attributes

Essential

  • Ability to work within team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Christchurch Hospital

Fairmile Road

Christchurch

BH23 2JX


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Christchurch Hospital

Fairmile Road

Christchurch

BH23 2JX


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Rheumatology service manager

neelake.gunatillake

neelake.gunatillake@uhd.nhs.uk

03000195302

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa/pro rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

153-ME04425-A

Job locations

Christchurch Hospital

Fairmile Road

Christchurch

BH23 2JX


Supporting documents

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