Job summary
An exciting opportunity has arisen to head up our clinical coding department.
The Head of Clinical Coding Services will lead the clinical coding team and drive a sustainable improvement in coding accuracy, depth, completeness and productivity through the ongoing delivery of training and quality audits.
The postholder will be the first point of contact for senior Trust colleagues and the Trust's primary source of expertise, in relation to clinical coding, whilst providing oversight and guidance to ensure an optimal service is provided.
The postholder will represent the Trust in external regional and national groups, and develop a commercially viable clinical coding service.
The department has a good track record of coding development, audit and transformation and staff are committed to ensuring that a first class service is provided.
Base Location: Cross sites - Royal Bournemouth Hospital, Poole Hospital and Christchurch Hospital
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Qualifications
Essential
- National Clinical Coding Qualification with significant experience at a senior level
- National Approved Clinical Coding/Auditor
- Evidenced continuous professional development
- Masters level qualification or equivalent knowledge, training and experience
Desirable
- First Degree
- PRINCE 2
- Experience in a similar role
Experience
Essential
- Previous experience of working at a senior level within Clinical Coding and Data Quality
- Highly developed specialist knowledge of clinical coding
- Extensive experience working in an expert capacity with clinicians and commissioners to inform and influence outcomes
- Previous experience in developing and maintaining robust clinical coding action plans
- Extensive experience of interpreting complex and sensitive information, distilling key messages and themes and presenting to senior internal and external audiences
- Expert use of systems and of designing, adapting and managing information systems
- Knowledge of the current and future digital approaches that the trust will need to harness and of the digital health marketplace of potential partners the trust will need to work with
- Knowledge of medical records management, systems and inter-relationships
- Extensive experience of integrating quality and assurance issues to provide an inclusive view of clinical coding performance
- Contract management of Service Level Agreements
- Expert analytical skills to solve highly complex cases and issues including devising and using benchmarking data as a tool to compare detailed data sets
- Experience of leading a large team including performance management, coaching and motivating to develop development programmes
Desirable
- Previous experience of working at head of Clinical Coding level
- Previous experience of working within an NHS Foundation Trust
- Operational management experience in a clinical setting
Technical Skills Competencies
Essential
- Clear, demonstrable understanding of statutory and other coding responsibilities
- Computer literate with experience of using Microsoft office applications
- Highly developed influencing and negotiation skills, including the ability to communicate contentious information to a large audience that may not be receptive. This will include senior managers within the Trust and external stakeholders
Knowledge
Essential
- Expert knowledge of NHS clinical coding
- Understanding of NHS statutory framework
- Ability to interpret complex information, including national policies
- Expert knowledge of accredited clinical coding audit and clinical coding training portfolios
Other Requirements Specific to the role
Essential
- Ability to express facts, ideas and opinions clearly and directly both orally and in writing to both internal and external stakeholders
- Political astuteness to understand the business, political and economic context in which discussions are taking place
- Ability to write and present reports on complex matters in a way which can be understood by other professionals
- Excellent presentation skills
- Ability to build networks with external contacts to maintain professional knowledge and developments within the local healthcare economy
- Emotionally resilient with the ability to provide and accept constructive criticism and to reflect and learn from guidance and feedback
- Well organised, a completer/finisher with the ability to multi-task complex issues
- Ability to work to strict deadlines and to manage the expectations of stakeholders
Personal Attributes
Essential
- Active listening skills, to interpret managers needs and issues
- Ability to forge and maintain constructive relationships with senior managers and clinicians to constructively challenge and hold to account in relation to clinical coding outcomes
- Excellent inter-personal and communication skills, including formal presentation skills to audiences that may be highly specialist professionals, or may be hostile
- Confident in dealing with key relationships with Clinical Directors and Directors of Operations and senior managers within the organisation
- Ability to use initiative, work autonomously, and demonstrate flexibility
- Ability to lead a team of fellow professionals and to adopt a collaborative approach both within the clinical coding function and across UHD
- Able to communicate sensitive/contentious financial information in a clear and persuasive way
Desirable
Language requirement
Essential
- Be able to speak English as necessary to undertake the role
Person Specification
Qualifications
Essential
- National Clinical Coding Qualification with significant experience at a senior level
- National Approved Clinical Coding/Auditor
- Evidenced continuous professional development
- Masters level qualification or equivalent knowledge, training and experience
Desirable
- First Degree
- PRINCE 2
- Experience in a similar role
Experience
Essential
- Previous experience of working at a senior level within Clinical Coding and Data Quality
- Highly developed specialist knowledge of clinical coding
- Extensive experience working in an expert capacity with clinicians and commissioners to inform and influence outcomes
- Previous experience in developing and maintaining robust clinical coding action plans
- Extensive experience of interpreting complex and sensitive information, distilling key messages and themes and presenting to senior internal and external audiences
- Expert use of systems and of designing, adapting and managing information systems
- Knowledge of the current and future digital approaches that the trust will need to harness and of the digital health marketplace of potential partners the trust will need to work with
- Knowledge of medical records management, systems and inter-relationships
- Extensive experience of integrating quality and assurance issues to provide an inclusive view of clinical coding performance
- Contract management of Service Level Agreements
- Expert analytical skills to solve highly complex cases and issues including devising and using benchmarking data as a tool to compare detailed data sets
- Experience of leading a large team including performance management, coaching and motivating to develop development programmes
Desirable
- Previous experience of working at head of Clinical Coding level
- Previous experience of working within an NHS Foundation Trust
- Operational management experience in a clinical setting
Technical Skills Competencies
Essential
- Clear, demonstrable understanding of statutory and other coding responsibilities
- Computer literate with experience of using Microsoft office applications
- Highly developed influencing and negotiation skills, including the ability to communicate contentious information to a large audience that may not be receptive. This will include senior managers within the Trust and external stakeholders
Knowledge
Essential
- Expert knowledge of NHS clinical coding
- Understanding of NHS statutory framework
- Ability to interpret complex information, including national policies
- Expert knowledge of accredited clinical coding audit and clinical coding training portfolios
Other Requirements Specific to the role
Essential
- Ability to express facts, ideas and opinions clearly and directly both orally and in writing to both internal and external stakeholders
- Political astuteness to understand the business, political and economic context in which discussions are taking place
- Ability to write and present reports on complex matters in a way which can be understood by other professionals
- Excellent presentation skills
- Ability to build networks with external contacts to maintain professional knowledge and developments within the local healthcare economy
- Emotionally resilient with the ability to provide and accept constructive criticism and to reflect and learn from guidance and feedback
- Well organised, a completer/finisher with the ability to multi-task complex issues
- Ability to work to strict deadlines and to manage the expectations of stakeholders
Personal Attributes
Essential
- Active listening skills, to interpret managers needs and issues
- Ability to forge and maintain constructive relationships with senior managers and clinicians to constructively challenge and hold to account in relation to clinical coding outcomes
- Excellent inter-personal and communication skills, including formal presentation skills to audiences that may be highly specialist professionals, or may be hostile
- Confident in dealing with key relationships with Clinical Directors and Directors of Operations and senior managers within the organisation
- Ability to use initiative, work autonomously, and demonstrate flexibility
- Ability to lead a team of fellow professionals and to adopt a collaborative approach both within the clinical coding function and across UHD
- Able to communicate sensitive/contentious financial information in a clear and persuasive way
Desirable
Language requirement
Essential
- Be able to speak English as necessary to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
