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Medical Devices Administrator

University Hospitals Dorset NHS Foundation Trust

The closing date is 18 May 2025

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Job summary

You are an organised, friendly team player who is able to rise to a challenge. Do you want to work in a multidisciplinary team and develop your skills and knowledge? The Clinical Engineering Department is part of University Hospitals Dorset NHS Trust, responsible for the maintenance and repair of a diverse range of medical equipment for two general hospitals as well as many Healthcare facilities across Dorset. We have a vacancy for a Medical Devices Administrator based at The Royal Bournemouth Hospital:

  • You are the first line of contact for all our customers, both over the phone and in person.
  • You must be helpful, clear and consistent in presenting departmental policies.
  • You will need to communicate effectively with a wide range of internal and external contacts on both administrative and technical matters
  • You will need to appreciate the urgency of requests and understand when problems need to be escalated.
  • You will need to be a good team player to ensure smooth function of the section.
  • You will have a general administrative role, which will form a significant element of the job.
  • You will work closely with our existing administration team and will have particular responsibility for the administration needs of our Bournemouth workshop.

Base Location: Royal Bournemouth Hospital

Interview Date: TBC

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define howwe treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and theNew Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managersinterviewing for this role will be happy to answer any specific questions that you have about this at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excessmileage reimbursement. Travel from the postholder's home to the new work base will be considered a normalcommute. Any other changes not related to this relocation will be managed according to the relevant Trust or Nationalterms and conditions.

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa/pro rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

153-CO04494

Job locations

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

  • Level 3 business administration or equivalent experience
  • Knowledge of routine and non-routine secretarial and administrative procedures and systems as used by Clinical Engineering, such as medical devices governance procedures and equipment management data manipulation.
  • Knowledge of specialist functional/medical/clinical equipment terms, international medical devices nomenclatures
  • Knowledge of medical devices organisational policies and procedures
  • English GCSE Grade A-C (or equivalent)
  • Maths GCSE Grade A-C (or equivalent)

Experience

Essential

  • Min 3 years office experience

Desirable

  • Experience of working in a hospital environment
  • Front line help and support in a busy environment

Skills

Essential

  • Good communication skills both verbal and written
  • Good numerate skills
  • Ability to organise an office
  • Understanding of customer care skills
  • Effective team member
  • Ability to prioritise work
  • Ability to work on own initiative
  • Knowledge of the operation and first line fault-finding of common medical equipment
  • Ability to problem-solve non-routine issues

Knowledge

Essential

  • Clear understanding of specialist medical and medical device terminology
  • Competent in use of Microsoft Office applications
  • Able to use a variety of computer databases
  • Knowledge and experience to deal with
  • non-routine issues such as first line problem solving for a specific area of work or adapting alternative or additional procedures

Desirable

  • Understanding of medical device governance requirements
Person Specification

Qualifications

Essential

  • Level 3 business administration or equivalent experience
  • Knowledge of routine and non-routine secretarial and administrative procedures and systems as used by Clinical Engineering, such as medical devices governance procedures and equipment management data manipulation.
  • Knowledge of specialist functional/medical/clinical equipment terms, international medical devices nomenclatures
  • Knowledge of medical devices organisational policies and procedures
  • English GCSE Grade A-C (or equivalent)
  • Maths GCSE Grade A-C (or equivalent)

Experience

Essential

  • Min 3 years office experience

Desirable

  • Experience of working in a hospital environment
  • Front line help and support in a busy environment

Skills

Essential

  • Good communication skills both verbal and written
  • Good numerate skills
  • Ability to organise an office
  • Understanding of customer care skills
  • Effective team member
  • Ability to prioritise work
  • Ability to work on own initiative
  • Knowledge of the operation and first line fault-finding of common medical equipment
  • Ability to problem-solve non-routine issues

Knowledge

Essential

  • Clear understanding of specialist medical and medical device terminology
  • Competent in use of Microsoft Office applications
  • Able to use a variety of computer databases
  • Knowledge and experience to deal with
  • non-routine issues such as first line problem solving for a specific area of work or adapting alternative or additional procedures

Desirable

  • Understanding of medical device governance requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

For questions about the job, contact:

Head of Clinical Engineering

Rachel McNaught

rachel.mcnaught@uhd.nhs.uk

03000192244

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa/pro rata

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working

Reference number

153-CO04494

Job locations

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Supporting documents

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