Job summary
Exciting Career Opportunity: Join Our New Security Team!
We're thrilled to announce new openings for Security Operatives to join our newly established Security Team at the University Hospitals Dorset Trust. In this role, you'll be an integral part of a dedicated team providing essential 24-hour security services across all three of our hospital sites:
- Royal Bournemouth Hospital
- Poole Hospital
- Christchurch (Macmillan Unit)
Interview Date: TBC
Main duties of the job
Your Role:
- Collaborative Security: Work closely with Trust teams to prevent and reduce criminal activity. Respond effectively to acts of violence and aggression as needed.
- Comprehensive Patrols: Conduct thorough and efficient 24/7 patrols of both internal and external areas of our hospital sites.
- Supportive Presence: Offer assistance and advice to patients, visitors, and staff, ensuring their safety and enhancing their experience.
- Enhanced Patient Care: Contribute to excellent patient care by maintaining a secure and supportive environment.
What We Offer:
- Full-Time Position: This role requires flexibility to work on a rotating schedule, including weekends and Bank Holidays, with shifts covering 24 hours a day. Flexibility to cover for colleagues during leave or sickness is essential.
- Professional Development: Engage in ongoing training to stay updated with evolving legislation and best practices.
- Diverse Interaction: Use your strong communication and customer care skills to interact with a wide range of people from various backgrounds.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Job description
Job responsibilities
Key Responsibilities:
- Regular Patrols: Perform routine patrols of Trust grounds, buildings, and car parks, acting as a visible deterrent to criminal activity and anti-social behaviour.
- Emergency Response: Apply PMVA de-escalation techniques when necessary, including physical restraint as a last resort.
- CCTV Monitoring: Oversee CCTV operations, ensuring adherence to the Code of Practice and Procedures Manual.
- Incident Assistance: Support incident investigations as directed by the Trust Security Lead.
- Effective Communication: Utilise two-way radios, the bleep system, telephones, and intercoms for efficient communication.
- Additional Duties: Assist with other departmental tasks, such as patient and deceased transfers, in support of the Portering function.
Job description
Job responsibilities
Key Responsibilities:
- Regular Patrols: Perform routine patrols of Trust grounds, buildings, and car parks, acting as a visible deterrent to criminal activity and anti-social behaviour.
- Emergency Response: Apply PMVA de-escalation techniques when necessary, including physical restraint as a last resort.
- CCTV Monitoring: Oversee CCTV operations, ensuring adherence to the Code of Practice and Procedures Manual.
- Incident Assistance: Support incident investigations as directed by the Trust Security Lead.
- Effective Communication: Utilise two-way radios, the bleep system, telephones, and intercoms for efficient communication.
- Additional Duties: Assist with other departmental tasks, such as patient and deceased transfers, in support of the Portering function.
Person Specification
Qualifications
Essential
- A good general standard of education with basic literacy and numeracy skills
Desirable
- GCSE English and Maths level 4 or equivalent
- Awareness of the Community Safety Accreditation Scheme
- Ability to meet SIA licence requirements
Experience
Essential
- Experience in a security role
- Experience of working within a customer service environment.
Desirable
- Knowledge of working with CCTV systems and related legislation.
Knowledge
Essential
- Working without direct supervision.
Other requirements specific to the role
Desirable
- Current Full Driving Licence
Technical Skills Competencies
Essential
- Ability to work as part of a team.
- Ability to work alone for prolonged periods.
- Ability to work under pressure.
Desirable
- Security - access control, IT
- Customer Care
- Ability to use a computer for basic tasks using standard windows operating system.
Personal Attributes
Essential
- Reliable/trustworthy
- Enthusiastic/motivated
- Professional attitude/presentable appearance
- Courteous
- Flexibility
- Confidentiality
Desirable
- Exposure to sensitive situations
- Exposure to distressing situation
Person Specification
Qualifications
Essential
- A good general standard of education with basic literacy and numeracy skills
Desirable
- GCSE English and Maths level 4 or equivalent
- Awareness of the Community Safety Accreditation Scheme
- Ability to meet SIA licence requirements
Experience
Essential
- Experience in a security role
- Experience of working within a customer service environment.
Desirable
- Knowledge of working with CCTV systems and related legislation.
Knowledge
Essential
- Working without direct supervision.
Other requirements specific to the role
Desirable
- Current Full Driving Licence
Technical Skills Competencies
Essential
- Ability to work as part of a team.
- Ability to work alone for prolonged periods.
- Ability to work under pressure.
Desirable
- Security - access control, IT
- Customer Care
- Ability to use a computer for basic tasks using standard windows operating system.
Personal Attributes
Essential
- Reliable/trustworthy
- Enthusiastic/motivated
- Professional attitude/presentable appearance
- Courteous
- Flexibility
- Confidentiality
Desirable
- Exposure to sensitive situations
- Exposure to distressing situation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
