Surgical Admissions Booking Officer

University Hospitals Dorset NHS Foundation Trust

Information:

This job is now closed

Job summary

An opportunity has arisen for a full-time Admissions Booking Officer to join the Surgical Admissions Team.

You will require excellent organisational and computer skills. Duties will include booking patient operation dates and pre-assessments, liaising with a variety of staff at all levels including Consultants and Senior Nurses.

You should have the ability to cope with demanding and changing priorities in a busy environment with a flexible approach to work. The ideal candidate will be a good team player.

Base Location: Royal Bournemouth Hospitals

Interview Date:23rd April 2025

Main duties of the job

  • Dealing promptly with incoming correspondence, telephone calls and enquiries from patients, wards and medical staff in an efficient and effective manner.
  • Responsible for ensuring patient details are entered on to the e-Camis waiting list module within 2 working days of arrival in the office.
  • To work under the supervision of the Validation and Admissions Officer to ensure that all TCI entries on the waiting list for surgery have a validated clock start.
  • Booking patients appropriately and in a timely manner, according to their clinical priority, ensuring national and local waiting times and targets are met, highlighting issues or concerns to the Validation and Admissions Officer.
  • Entering patient details on to the e-Camis theatre module, liaising with theatre and treatment centre team leads regarding equipment and correct skill mix of staff available for sessions.
  • To ensure that any cancelled operations on the day of surgery are rebooked within the national 28 day target.
  • To ensure all lists are fully utilised.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Date posted

04 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year / pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

153-SU04403

Job locations

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person Specification

Education

Essential

  • Educated to GCSE Grade C or equivalent, including English and Mathematics

Technical Skills

Essential

  • Excellent communication skills
  • Good organisational skills and ability to prioritise work

Experience

Desirable

  • Experience of working within a hospital environment

Other

Essential

  • Excellent attention to detail
  • Able to work on own initiative and as part of a team
Person Specification

Education

Essential

  • Educated to GCSE Grade C or equivalent, including English and Mathematics

Technical Skills

Essential

  • Excellent communication skills
  • Good organisational skills and ability to prioritise work

Experience

Desirable

  • Experience of working within a hospital environment

Other

Essential

  • Excellent attention to detail
  • Able to work on own initiative and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

For questions about the job, contact:

Surgical Admissions Manager

Marion Frampton

Marion.Frampton@uhd.nhs.uk

03000194678

Date posted

04 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year / pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

153-SU04403

Job locations

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Supporting documents

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