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University Hospitals Dorset NHS Foundation Trust

Pathway Navigator - Colorectal

Information:

This job is now closed

Job summary

We are looking for an experienced, enthusiastic individual to act as centralised point of contact for patients in our busy Cancer Services Team, working with Cancer Nurse specialists from the Colorectal Team.

Duties will include communicating effectively with members of the multidisciplinary team and relevant personnel from other Hospital Trusts to avoid delays in cancer pathways and to keep service users informed at all times

The successful applicant will be required to be proactive in seeking ways to improve patient cancer pathways within the colorectal service and for highlighting any potential delays in investigations/diagnosis which could impact this, escalating to address concerns appropriately.

This is a Fixed Term position working Monday - Friday 9am to 5pm.

Base Location: Royal Bournemouth Hospital or Poole Hospital

Interview date: TBC

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Details

Date posted

28 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa

Contract

Fixed term

Duration

15 months

Working pattern

Full-time

Reference number

153-SU04393

Job locations

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person Specification

Qualifications

Essential

  • 5 GCSE's including Maths and English at grade C or equivalent

Desirable

  • Level 3 Health or Social Care qualification e.g. NVQ or similar
  • Basic Communication Skills Training (e.g. Sage/Thyme) / basic counseling

Experience

Essential

  • Minimum of two years' experience working with the public / patients in a healthcare environment
  • Previous administrative and organisational experience

Desirable

  • Knowledge and experience of using Trust IT/patient record/information systems, e.g. ICS, ICE, WebV, Winscribe, CRIS
  • Experience of working in a hospital environment
  • Previous experience working within a cancer service

Technical Skills

Essential

  • Excellent listening and negotiation skills
  • Excellent written, verbal and interpersonal communication skills, with ability to communicate on a daily basis with people at all levels and in difficult circumstances
  • Ability to retrieve information from a wide range of sources and in different formats
  • Good observational and practical problem solving skills
  • Tactful and diplomatic with the ability to sensitively ask about information needs
  • An ability to work in stressful situations to ensure operational standards / targets are met and adhered to

Desirable

  • Ability to solve problems and make decisions under pressure
Person Specification

Qualifications

Essential

  • 5 GCSE's including Maths and English at grade C or equivalent

Desirable

  • Level 3 Health or Social Care qualification e.g. NVQ or similar
  • Basic Communication Skills Training (e.g. Sage/Thyme) / basic counseling

Experience

Essential

  • Minimum of two years' experience working with the public / patients in a healthcare environment
  • Previous administrative and organisational experience

Desirable

  • Knowledge and experience of using Trust IT/patient record/information systems, e.g. ICS, ICE, WebV, Winscribe, CRIS
  • Experience of working in a hospital environment
  • Previous experience working within a cancer service

Technical Skills

Essential

  • Excellent listening and negotiation skills
  • Excellent written, verbal and interpersonal communication skills, with ability to communicate on a daily basis with people at all levels and in difficult circumstances
  • Ability to retrieve information from a wide range of sources and in different formats
  • Good observational and practical problem solving skills
  • Tactful and diplomatic with the ability to sensitively ask about information needs
  • An ability to work in stressful situations to ensure operational standards / targets are met and adhered to

Desirable

  • Ability to solve problems and make decisions under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Cancer Nurse Specialist

Jan Jones

janice.jones@uhd.nhs.uk

03000198640

Details

Date posted

28 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa

Contract

Fixed term

Duration

15 months

Working pattern

Full-time

Reference number

153-SU04393

Job locations

Royal Bournemouth Hospital

Bournemouth

BH7 7DW


Supporting documents

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