Job summary
We are currently seeking an enthusiastic and motivated personal assistant (PA) to join our Team on Durlston Ward - a newly opened medical ward.
The PA role provides assistance to the ward staff and under direction of the clinical leader so that they can fulfil their daily business or personal responsibilities. Their duties include administrative tasks such as planning and scheduling events, handling correspondence, managing personal calendars and monitoring and organising staff training.
Base Location: Poole
Interview Date: TBC
Main duties of the job
1. Working under direction of the clinical leaders to maintain the admin requirements of the unit.
2. Organising sickness management
3. Staff training and compliances
4. New starter administration
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
There is a planned move for this service during 2025 when thisrole and base of work may relocate to Bournemouthsite. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder's home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person Specification
Qualifications
Essential
- GCSE in English or equivalent
- RSA III or equivalent touch typing/computer skills
Experience
Essential
- Experience in working in a busy administrative environment
Desirable
- Healthcare admin background.
- Previous secretarial experience
Technical Skills Competencies
Essential
- Computer literate with word processing experience.
- Able to demonstrate use of IT software packages, eg spreadsheets
Desirable
- Competent in use of Microsoft Office software (especially Word, Excel and PowerPoint)
Knowledge
Essential
- Understanding of office practices.
- Knowledge of secretarial procedures.
- Intermediate understanding of medical terminology
Desirable
- Hospital Systems - e.g. eCamis/PMS/ESR
Other requirements specific to the role
Essential
- Good verbal and written skills.
- Flexible & adaptable approach to working
Personal Attributes
Essential
- Well-presented.
- Must maintain confidentiality and discretion.
- Ability to organise own workload.
- Ability to deal with complex situations and use initiative.
- Ability to deal with sensitive issues with patients and their relatives/carers.
- Planning and Organisational Skills - be able to organise own workload with priorities set by consultant secretaries and the secretaries co-ordinator.
- Analytical and Judgemental Skills - have daily tasks to perform and arrange work around these to meet any deadlines, ie incoming and outgoing post, clinic typing, investigations, referrals.
- Physical Skills - Intermediate word processing keyboard skills
Language requirement
Essential
- Be able to speak English as necessary to undertake the role
Person Specification
Qualifications
Essential
- GCSE in English or equivalent
- RSA III or equivalent touch typing/computer skills
Experience
Essential
- Experience in working in a busy administrative environment
Desirable
- Healthcare admin background.
- Previous secretarial experience
Technical Skills Competencies
Essential
- Computer literate with word processing experience.
- Able to demonstrate use of IT software packages, eg spreadsheets
Desirable
- Competent in use of Microsoft Office software (especially Word, Excel and PowerPoint)
Knowledge
Essential
- Understanding of office practices.
- Knowledge of secretarial procedures.
- Intermediate understanding of medical terminology
Desirable
- Hospital Systems - e.g. eCamis/PMS/ESR
Other requirements specific to the role
Essential
- Good verbal and written skills.
- Flexible & adaptable approach to working
Personal Attributes
Essential
- Well-presented.
- Must maintain confidentiality and discretion.
- Ability to organise own workload.
- Ability to deal with complex situations and use initiative.
- Ability to deal with sensitive issues with patients and their relatives/carers.
- Planning and Organisational Skills - be able to organise own workload with priorities set by consultant secretaries and the secretaries co-ordinator.
- Analytical and Judgemental Skills - have daily tasks to perform and arrange work around these to meet any deadlines, ie incoming and outgoing post, clinic typing, investigations, referrals.
- Physical Skills - Intermediate word processing keyboard skills
Language requirement
Essential
- Be able to speak English as necessary to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
