Job summary
We are seeking a detail-oriented and proactive administrator to join our dynamic Temporary Staffing Services (TSS) team. In this role, you'll thrive in a fast-paced environment, ensuring that every aspect of our administration and compliance processes are meticulously managed. Your work will be crucial in maintaining the high standards required for our temporary workforce, ensuring that our services run smoothly and effectively.
Base Location: Royal Bournemouth Hospital
Interview Date: TBC
Main duties of the job
As the TSS and Compliance Administrator, your ability to swiftly and accurately manage administrative and compliance processes will be key to maintaining our staffing standards.
You will oversee the onboarding and verification of requirements for all bank and agency workers, ensuring that every detail is checked and every deadline is met.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Job description
Job responsibilities
Key Responsibilities:
- Swiftly and accurately manage the administration and compliance of bank and agency workers, ensuring all requirements are met to the highest standard.
- Serve as the primary point of contact for queries, providing quick, clear, and detailed responses to agencies, managers, and workers.
- Maintain and monitor systems with precision, ensuring all statutory and mandatory training, professional registrations, DBS checks, and right-to-work documentation are up to date and compliant.
- Coordinate and confirm compliance information with internal and external stakeholders, ensuring no detail is overlooked in our fast-paced environment.
- Prepare detailed reports and actively contribute to the continuous improvement of our compliance processes, keeping pace with evolving standards and regulations.
At University Hospitals Dorset, you will be part of a team that values continuous improvement and innovation. This role offers the chance to make a significant impact on our staffing services, contributing to the overall quality of care we provide to our patients.
Please see the job description for full requirements of the role.
Job description
Job responsibilities
Key Responsibilities:
- Swiftly and accurately manage the administration and compliance of bank and agency workers, ensuring all requirements are met to the highest standard.
- Serve as the primary point of contact for queries, providing quick, clear, and detailed responses to agencies, managers, and workers.
- Maintain and monitor systems with precision, ensuring all statutory and mandatory training, professional registrations, DBS checks, and right-to-work documentation are up to date and compliant.
- Coordinate and confirm compliance information with internal and external stakeholders, ensuring no detail is overlooked in our fast-paced environment.
- Prepare detailed reports and actively contribute to the continuous improvement of our compliance processes, keeping pace with evolving standards and regulations.
At University Hospitals Dorset, you will be part of a team that values continuous improvement and innovation. This role offers the chance to make a significant impact on our staffing services, contributing to the overall quality of care we provide to our patients.
Please see the job description for full requirements of the role.
Person Specification
Qualifications
Essential
- Good standard of general education (4 GCSEs at A-C level, or equivalent), including maths and english language.
Experience
Essential
- Previous experience of office work and general administrative tasks, including dealing with telephone, email and face-to-face enquiries.
- Previous experience of working as part of a fast-paced, dynamic team, in a busy and challenging office environment.
Desirable
- Previous experience of working in the NHS.
- Previous experience of working in temporary staffing services/staff deployment in a similar setting, either in public or private sector.
- Previous experience of recruitment/ onboarding practices.
Technical Skills and Competencies
Essential
- Excellent IT skills and experience in the use of Microsoft Office, especially Excel, Outlook and Sharepoint.
- Excellent written skills, with an excellent command of the English language.
- Excellent customer service skills.
- Ability to work under pressure, under own initiative and organise own; working to tight and often changing timescales/deadlines.
- Ability to maintain high standard of attention to detail despite pressured working environment.
- Excellent data entry and database maintenance skills.
Desirable
- Familiarity with temporary staffing systems currently in use - including HealthRoster, BankStaff, TempRe and ImageNow.
- Familiarity with an electronic staff record system (ESR).
Knowledge
Essential
- Knowledge of Microsoft Office packages.
- Knowledge of administration and clerical systems and procedures.
- Knowledge and understanding of data and person confidentiality and its impact on temporary staffing.
Desirable
- Knowledge and understanding of NHS and relevant terminology.
- Knowledge and understanding of NHS employment check standards.
- Knowledge and understanding of the NHS Core Skills Training Framework.
Person Specification
Qualifications
Essential
- Good standard of general education (4 GCSEs at A-C level, or equivalent), including maths and english language.
Experience
Essential
- Previous experience of office work and general administrative tasks, including dealing with telephone, email and face-to-face enquiries.
- Previous experience of working as part of a fast-paced, dynamic team, in a busy and challenging office environment.
Desirable
- Previous experience of working in the NHS.
- Previous experience of working in temporary staffing services/staff deployment in a similar setting, either in public or private sector.
- Previous experience of recruitment/ onboarding practices.
Technical Skills and Competencies
Essential
- Excellent IT skills and experience in the use of Microsoft Office, especially Excel, Outlook and Sharepoint.
- Excellent written skills, with an excellent command of the English language.
- Excellent customer service skills.
- Ability to work under pressure, under own initiative and organise own; working to tight and often changing timescales/deadlines.
- Ability to maintain high standard of attention to detail despite pressured working environment.
- Excellent data entry and database maintenance skills.
Desirable
- Familiarity with temporary staffing systems currently in use - including HealthRoster, BankStaff, TempRe and ImageNow.
- Familiarity with an electronic staff record system (ESR).
Knowledge
Essential
- Knowledge of Microsoft Office packages.
- Knowledge of administration and clerical systems and procedures.
- Knowledge and understanding of data and person confidentiality and its impact on temporary staffing.
Desirable
- Knowledge and understanding of NHS and relevant terminology.
- Knowledge and understanding of NHS employment check standards.
- Knowledge and understanding of the NHS Core Skills Training Framework.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
