Urgent Treatment Centre Coordinator

University Hospitals Dorset NHS Foundation Trust

Information:

This job is now closed

Job summary

  • To work as the shift coordinator responsible for patients and staff in the UTC area of the Emergency Department.
  • To manage patient flow between the ED and the UTC ensuring the patient is seen and managed in the most appropriate area of two areas and the wider Trust including effective use of streaming to SDEC facilities, direct referrals to clinical teams and optimising use of GP appointments whilst ensuring safety of patients is maintained
  • This role requires an active UK NMC Registration
  • Base Location: Poole and Bournemouth
  • Interview Date: TB

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Date posted

28 June 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

153-ME03060-A

Job locations

University Hospitals Dorset

Castle Lane East

Bournemouth

BH7 7DW


Job description

Job responsibilities

  • To proactively manage and optimise the flow of patients through the ED and UTC areas ensuring patients are seen and manages where best appropriate.
  • To make informed decisions, involving patients to ensure agreed clinical standards and targets are met.
  • To assist in the undertaking of initial assessment and triage and application of prescribed treatments.
  • To manage flow into the departments from outside organisations such as 111 to ensure throughput is streamlined and minimised for patients
  • To act as a clinical role model and be able to provide care to the sickest patients within the Department.
  • ensure that patients are seen and treated in a timely manner, and in accordance with local and government targets
  • Provides and receives complex, sensitive or contentious information, where persuasive, motivational, negotiating, training, empathic or reassurance skills are required. This may be because agreement or co-ordination is required or because there are barriers to understanding.

Job description

Job responsibilities

  • To proactively manage and optimise the flow of patients through the ED and UTC areas ensuring patients are seen and manages where best appropriate.
  • To make informed decisions, involving patients to ensure agreed clinical standards and targets are met.
  • To assist in the undertaking of initial assessment and triage and application of prescribed treatments.
  • To manage flow into the departments from outside organisations such as 111 to ensure throughput is streamlined and minimised for patients
  • To act as a clinical role model and be able to provide care to the sickest patients within the Department.
  • ensure that patients are seen and treated in a timely manner, and in accordance with local and government targets
  • Provides and receives complex, sensitive or contentious information, where persuasive, motivational, negotiating, training, empathic or reassurance skills are required. This may be because agreement or co-ordination is required or because there are barriers to understanding.

Person Specification

Qualifications

Essential

  • Diploma or Degree in Adult or Paediatric Nursing
  • NMC/HCPC Registration

Experience

Essential

  • Minimum of 3-4 years post registration experience
  • Evidence of shift management.
  • Minimum of 2 years experience in Emergency Care
  • Experience of leading, motivating and supporting a team.
  • Experience of providing training and education.
  • Experience of managing resources.
  • Experience of delegating workload and monitoring progress
  • Experience of monitoring clinical practice.

Technical Skills and Competencies

Essential

  • Implementation of evidence based practice
  • Ability to support Clinical Supervision.
  • Ability to work as part of a team and project a positive image.
  • Delegation abilities and excellent time management skills.
  • Ability to use computer or willingness to learn.
  • Ability to undertake additional skills as required.

Knowledge

Essential

  • Comprehensive applied Anatomy and Physiology

Other requirements specific to the role

Essential

  • Standard keyboard skills
  • Knowledge of Systm1 or a willingness to learn

Personal attributes

Essential

  • Self-motivation and reliability
  • Ability to respond positively to change.
  • "Can do" attitude.

Desirable

  • Flexible in their attitudes and behaviours to support team working and delivery of objectives;

Language Requirements

Essential

  • Able to speak English as necessary to undertake the role
Person Specification

Qualifications

Essential

  • Diploma or Degree in Adult or Paediatric Nursing
  • NMC/HCPC Registration

Experience

Essential

  • Minimum of 3-4 years post registration experience
  • Evidence of shift management.
  • Minimum of 2 years experience in Emergency Care
  • Experience of leading, motivating and supporting a team.
  • Experience of providing training and education.
  • Experience of managing resources.
  • Experience of delegating workload and monitoring progress
  • Experience of monitoring clinical practice.

Technical Skills and Competencies

Essential

  • Implementation of evidence based practice
  • Ability to support Clinical Supervision.
  • Ability to work as part of a team and project a positive image.
  • Delegation abilities and excellent time management skills.
  • Ability to use computer or willingness to learn.
  • Ability to undertake additional skills as required.

Knowledge

Essential

  • Comprehensive applied Anatomy and Physiology

Other requirements specific to the role

Essential

  • Standard keyboard skills
  • Knowledge of Systm1 or a willingness to learn

Personal attributes

Essential

  • Self-motivation and reliability
  • Ability to respond positively to change.
  • "Can do" attitude.

Desirable

  • Flexible in their attitudes and behaviours to support team working and delivery of objectives;

Language Requirements

Essential

  • Able to speak English as necessary to undertake the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset

Castle Lane East

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset

Castle Lane East

Bournemouth

BH7 7DW


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

For questions about the job, contact:

Lead Advanced Clinical Practitioner

Laura Jukes

laura.jukes@uhd.nhs.uk

03000194529

Date posted

28 June 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

153-ME03060-A

Job locations

University Hospitals Dorset

Castle Lane East

Bournemouth

BH7 7DW


Supporting documents

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