Endoscopy Admissions Officer

Job summary

To provide an efficient and effective admissions service to all patients attending the department and adhering to all policies and procedures applicable to the service.

To be responsible for booking patient appointments within the Endoscopy Department in a way that minimises waiting times and meets cancer, diagnostic and 18 week National targets.

Base Location: Poole

Interview Date: TBC

Main duties of the job

Responsible for booking all referrals on to eCAMIS within 48 hours of arrival in the office

Book appointments in a timely fashion using the Endoscopy booking system (HICSS)and using own judgement to allocate to correct Endoscopy list

Send out appointment letters ensuring correct insertions and bowel prep are enclosed

Create and transfer all e-notes through the use of CRT procedure. You will be required to walk the notes over to health records.

Ensure all lists are filled to capacity and liaise with the Endoscopy Supervisor so that any problems or queries are highlighted

Ensure all note, wristbands and admission packs are ready for the day of admission

Liaise with wards ensuring correct paperwork is sent to the wards for inpatient referrals

Respond to telephone calls and enquiries from patients, wards and medical staff in an efficient and courteous manner and respond accordingly

Check procedure reports and ensure all outpatient and any other follow up appointments are made

deal promptly with incoming correspondence and ensure referrals are viewed by consultants as necessary

Admit, discharge and transfer patients on eCAMIS

Assist with any other duties within the office and department as required

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.