Job summary
Vacancies have arisen to join our newly created Security Team, as a Security Operative. Working within a dedicated team to provide a 24-hour Security Service at all three University Hospitals Dorset Trust sites. You will be based at one of the below.
- Royal Bournemouth Hospital
- Poole Hospital
- Christchurch (Macmillan Unit)
Main duties of the job
Duties include:
- To act as part of the wider Trust teams working on the prevention and reduction of criminal acts and where necessary responding with those teams to acts of violence and aggression.
- To provide efficient and effective 24-hour 7-day week patrols of the internal and external infrastructure of the Trust sites.
- To provide help and advice to Patients, Visitors and Staff.
- To support excellent patient care
The position is full time, working as part of a rota including weekend and Bank Holidays over a 24-hour period. Flexibility is required to cover colleague shifts due to leave and sickness.
You will have excellent communication and customer care skills, as a large part of the role will bring you into daily contact with patients, visitors and staff from a wide range of differing backgrounds. A willingness to undertake training as legislation or the role requires is also essential.
Previous experience of a similar role would be an advantage.
Base Location: University Hospitals Dorset
Interview Date: TBC
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
Job description
Job responsibilities
- Perform regular security patrols of the Trust grounds, buildings and car parks offering help and advice as required being a visible deterrent to criminal activity and anti-social behaviour.
- Apply PMVA de-escalation techniques as required up to and including application of restrains as a last resort.
- Undertake all relevant training to meet current and future evolving legislation.
- Provide escort duties as required to patients, visitors, and staff.
- Monitor CCTV cameras, ensuring compliance with the Code of Practice and Procedures Manual.
- Assist in incident investigation as directed by the Trust Security Lead
- Monitor associated Security equipment to identify any faults or damage and carry out basic repair/maintenance where required. Reporting faults as required
- Respond to reports of persons trapped in lifts, providing reassurance and assistance as required.
- To utilise the use of two-way radios, bleep system, telephone, and intercoms as an efficient means of communication.
- Undertake any further Departmental duties to reflect an effective, evolving health care service. (This may include transfer of patients and the deceased in support of the Portering function)
Job description
Job responsibilities
- Perform regular security patrols of the Trust grounds, buildings and car parks offering help and advice as required being a visible deterrent to criminal activity and anti-social behaviour.
- Apply PMVA de-escalation techniques as required up to and including application of restrains as a last resort.
- Undertake all relevant training to meet current and future evolving legislation.
- Provide escort duties as required to patients, visitors, and staff.
- Monitor CCTV cameras, ensuring compliance with the Code of Practice and Procedures Manual.
- Assist in incident investigation as directed by the Trust Security Lead
- Monitor associated Security equipment to identify any faults or damage and carry out basic repair/maintenance where required. Reporting faults as required
- Respond to reports of persons trapped in lifts, providing reassurance and assistance as required.
- To utilise the use of two-way radios, bleep system, telephone, and intercoms as an efficient means of communication.
- Undertake any further Departmental duties to reflect an effective, evolving health care service. (This may include transfer of patients and the deceased in support of the Portering function)
Person Specification
Education & Qualification
Essential
- Good general standard of education with basic literacy and numeracy skills
Desirable
- GCSE English and Maths level 4 or equivalent Awareness of the Community Safety Accreditation Scheme
- Ability to meet SIA licence requirements
Work Related Experience
Essential
- Experience in a security role
- Experience of working within a customer service environment
- Basic computer skills gained through experience.
- Good telephone manner
- Experience of using radio communications and a
- knowledge of the phonetic alphabet.
Desirable
- Knowledge of working with CCTV systems and related legislation.
Technical Skills Competencies
Essential
- Ability to work as part of a team or work alone for prolonged periods.
- Ability to work under pressure.
- Ability to prioritise and use initiative.
- Employing tact and diplomacy
Desirable
- Health & Safety and Manual handling
- Security - access control, IT
- Ability to use a computer for basic tasks using standard windows operating system.
Knowledge
Essential
- Working without direct supervision.
Desirable
Other Requirment
Desirable
- Current Full Driving Licence
Person Specification
Education & Qualification
Essential
- Good general standard of education with basic literacy and numeracy skills
Desirable
- GCSE English and Maths level 4 or equivalent Awareness of the Community Safety Accreditation Scheme
- Ability to meet SIA licence requirements
Work Related Experience
Essential
- Experience in a security role
- Experience of working within a customer service environment
- Basic computer skills gained through experience.
- Good telephone manner
- Experience of using radio communications and a
- knowledge of the phonetic alphabet.
Desirable
- Knowledge of working with CCTV systems and related legislation.
Technical Skills Competencies
Essential
- Ability to work as part of a team or work alone for prolonged periods.
- Ability to work under pressure.
- Ability to prioritise and use initiative.
- Employing tact and diplomacy
Desirable
- Health & Safety and Manual handling
- Security - access control, IT
- Ability to use a computer for basic tasks using standard windows operating system.
Knowledge
Essential
- Working without direct supervision.
Desirable
Other Requirment
Desirable
- Current Full Driving Licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
