Endoscopy Admin Supervisor

Job summary

Gastroenterology is recruiting to its Endoscopy Department. This busy departments scopes around 18,000 patients a year and is run by an assortment of medics, non-medical endoscopists, nurses and administrators.

The Bookings Office is responsible for all administration in the department including coordination of lists, scheduling appointments, saving documentation, correspondence/communication with GPs and other healthcare professionals, inputting information onto the IT systems and liaising with patients.

We wish to recruit to a full time Admin Supervisor, 37.5 hours a week, Monday - Saturday, flexible between 7am-7pm.

Key roles to include;

• To coordinate the Admin Team and supervise the day to day running of the office
• Regular review of admin processes to identify areas for improvement and efficiency
• Management of the Endoscopy waiting list, reporting change in demand and capacity to the Endoscopy Management team.
• To investigate, respond and take appropriate action to all complaints, LERNS and RCA's.

Base Location: Poole

Interview date: TBC

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.