Job summary
An opportunity has arisen for an experienced Personal Assistant to join the community paediatric department. This role provides a comprehensive secretarial and administrative service to two consultant paediatricians. The successful applicant will have previous personal assistant experience, good organisational skills and the ability to work unsupervised. You will need to be an excellent communicator working within an established team, but equally work well using your own initiative.
Based Location: Poole Hospital
Interview Date: 16th October 2023
This is a full time role and after a qualifying period, the opportunity to work from home 2 days per week would be considered.
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Job description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person Specification
Qualifications
Essential
- Vocational level 3 qualification in related field or equivalent knowledge of administrative processes
- GCSE English language (minimum grade C) or equivalent
- Typewriting/word processing RSAIII or demonstrate equivalent experience
- Good educational background
Desirable
- Medical Secretary diploma
- NVQ3 Business and Admin
Experience
Essential
- Minimum of 2 years' experience in the role of medical secretary and/or appropriate secretarial experience and qualification
- Recent experience of Microsoft software package, including Word and Excel
Desirable
- Shorthand and/or minute/note taking
- Supervisory/line management experience
Skills
Essential
- Excellent communication skills, both written and verbal
- Demonstrable PC and secretarial skills
- Demonstrable ability in the use of medical terminology
- Ability to plan, organise and prioritise own workload and that of others
- Ability to supervise the workload of junior secretarial support staff within the Consultants Team
- Ability to build good working relationships at all levels
- Ability to identify solutions to problems, mainly based on precedent
- Ability to work under pressure
- Ability to work flexibly according to the needs of the service and adapt to changing aspects of the service
- Ability to work as an effective team member as well as individually using own initiative
Knowledge
Essential
- Ability to understand Trust procedures and policies relating to the tole
- Understanding of the requirements of the Data Protection Act and Freedom of Information Act and their application in the work place
Desirable
- Trust computerised systems including CaMIS and EPR
Personal Attributes
Essential
- Professional approach
- Pleasant manner
- Confidence in dealing with patients, relatives and Health Service professionals by telephone and in person
- Demonstrate effective customer service skills.
- Appreciation of patient-centred care
- Willingness to learn
Person Specification
Qualifications
Essential
- Vocational level 3 qualification in related field or equivalent knowledge of administrative processes
- GCSE English language (minimum grade C) or equivalent
- Typewriting/word processing RSAIII or demonstrate equivalent experience
- Good educational background
Desirable
- Medical Secretary diploma
- NVQ3 Business and Admin
Experience
Essential
- Minimum of 2 years' experience in the role of medical secretary and/or appropriate secretarial experience and qualification
- Recent experience of Microsoft software package, including Word and Excel
Desirable
- Shorthand and/or minute/note taking
- Supervisory/line management experience
Skills
Essential
- Excellent communication skills, both written and verbal
- Demonstrable PC and secretarial skills
- Demonstrable ability in the use of medical terminology
- Ability to plan, organise and prioritise own workload and that of others
- Ability to supervise the workload of junior secretarial support staff within the Consultants Team
- Ability to build good working relationships at all levels
- Ability to identify solutions to problems, mainly based on precedent
- Ability to work under pressure
- Ability to work flexibly according to the needs of the service and adapt to changing aspects of the service
- Ability to work as an effective team member as well as individually using own initiative
Knowledge
Essential
- Ability to understand Trust procedures and policies relating to the tole
- Understanding of the requirements of the Data Protection Act and Freedom of Information Act and their application in the work place
Desirable
- Trust computerised systems including CaMIS and EPR
Personal Attributes
Essential
- Professional approach
- Pleasant manner
- Confidence in dealing with patients, relatives and Health Service professionals by telephone and in person
- Demonstrate effective customer service skills.
- Appreciation of patient-centred care
- Willingness to learn
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
