University Hospitals Dorset NHS Foundation Trust

Support Secretary - Community Paediatrics

Information:

This job is now closed

Job summary

The Community Paediatric service at Poole Hospital is seeking to recruit an experienced support secretary.

The Community Paediatric team is located at Poole Hospital within the Women, Children and Oncology Directorate. The community service has consultants who focus on four main areas of practice: neuro disability, social paediatrics, educational medicine and public health. Many of the children referred to this service present with multiple and/or complex conditions including behavioural difficulties. The service is also responsible for child protection and safeguarding children duties.

Rota: 4 days per week, 6 hours a day Monday to Friday

Base Location: Poole Hospital

Interview Date: 25th September 2023

Main duties of the job

The support secretary post will be a key role in the community administrative teams, using audio typing skills to produce high levels of patient related correspondence and reports. The post holder(s) will also contribute to the general daily activities of the office such as responding to telephone enquiries, filing activities and other specific key activities that are the responsibility of the Paediatric teams.

There will be a requirement to deal with any child protection/safeguarding liaison/communication as required (training will be provided).

Applicants will have a broad spectrum of administration skills and demonstrable typing skills. In addition to this, applicants should have excellent communication skills, attention to detail and a willingness to work as part of a team.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Details

Date posted

01 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year /pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

153-SP01935-C

Job locations

Poole Hospital

Longfleet Road

Poole

BH15 2JB


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Qualifications

Essential

  • GCSE (or equivalent) English and numeracy
  • RSA II/III or equivalent
  • Audio typist

Desirable

  • ECDL

Experience

Essential

  • Previous NHS experience

Skills

Essential

  • Excellent communication and inter-personal skills both written and verbal
  • Excellent telephone manner
  • Good organisational skills with ability to multi-task
  • Time management skills

Knowledge

Essential

  • Knowledge of hospital computer systems including ECamis and EPR
  • Diary management

Desirable

  • Knowledge of various agencies associated with children's services

Personal attributes

Essential

  • Ability to work on own initiative but remain a team member
  • Patient and calm nature
  • Ability to prioritise workload
  • Positive and caring attitude
  • Ability to work under pressure with predictable interruptions

Desirable

  • Adaptable to different situations
Person Specification

Qualifications

Essential

  • GCSE (or equivalent) English and numeracy
  • RSA II/III or equivalent
  • Audio typist

Desirable

  • ECDL

Experience

Essential

  • Previous NHS experience

Skills

Essential

  • Excellent communication and inter-personal skills both written and verbal
  • Excellent telephone manner
  • Good organisational skills with ability to multi-task
  • Time management skills

Knowledge

Essential

  • Knowledge of hospital computer systems including ECamis and EPR
  • Diary management

Desirable

  • Knowledge of various agencies associated with children's services

Personal attributes

Essential

  • Ability to work on own initiative but remain a team member
  • Patient and calm nature
  • Ability to prioritise workload
  • Positive and caring attitude
  • Ability to work under pressure with predictable interruptions

Desirable

  • Adaptable to different situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Poole Hospital

Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Support Child Health

Wendy Edwards

wendy.edwards@uhd.nhs.uk

03000192177

Details

Date posted

01 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year /pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

153-SP01935-C

Job locations

Poole Hospital

Longfleet Road

Poole

BH15 2JB


Supporting documents

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