Night Receptionist Administrator

Job summary

Our busy Emergency and Urgent Treatment Care department is currently seeking part time Night Emergency administrator/receptionist. The administration and reception team provide vital support to our patients and clinical staff. If you have good communication skills, work well under pressure, have good clerical and keyboard skills and enjoy working in a team environment, are motivated and very flexible in your working patterns; then we would like to hear from you.

You will be expected to work flexibly over various shifts between the hours of 22:00-08:00, the period will include weekends and Bank Holidays as part of a rolling rota. To cover annual leave, lieu days and sickness and to be aware the service we provide is for 365 days a year.

University Hospitals Dorset NHS Foundation Trust Poole, Emergency Department is the major trauma centre for East Dorset with around 70,000 attendances per year. There are twelve consultants providing clinical leadership to the department. In addition there is a nursing team which includes a number of nurse practitioners. The Reception team consists of 30 individuals split between nights and days.

The Clinical, Medical and Administration team work closely to provide patient care 24/7.

Base Location: Poole

Interview Date: TBC

Main duties of the job

Mixture of shifts between 22:00-08:00 on the following days:

Week 1: Thursday and Friday night

Week 2: Thursday night

The successful applicant(s) will possess:

• Good IT skills
• Excellent customer service skills
• Manage own workload whilst effectively prioritising tasks
• Ability to work within a demanding environment, demonstrating a confident approach to difficult situations
• Excellent team player with good communication skills

Please note: if this job requires you to have a DBS check to enable you to properly fulfil the requirements of the job, on appointment you will be required to repay the cost of obtaining a DBS check and this amount will be reclaimed from your salary.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

This is a really exciting time to join UHD! We are a three site acute trust with 'university hospital' status, due to our partnership with Bournemouth University, delivering highly regarded health services to the county of Dorset, and beyond. We employ some 10,000 staff, with an ambitious £250m estates programme on the way to delivering state-of-the-art facilities to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty (AONB) with over seven miles of sandy beaches, you'll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we're also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations when service demands require it.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.