Service Manager UTC (Urgent Treatment Centre)

University Hospitals Dorset NHS Foundation Trust

Information:

This job is now closed

Job summary

This is an exciting and unique opportunity to work with us in Urgent and Emergency Care in UHD. A new role has arisen for a motivated Service Manager for our UTC's, to join our amazing team. This is a new role for the services, and an exciting time to join us in our Urgent Treatment Centres in both Poole and Bournemouth as we work towards our Big Move in 2025.

This role will oversee the safe transfer of the UTC's management to the acute Trust, and at a time where the Future transformation Programme starts to deliver the new BEACH build.

The ED and UTC will be having to adapt to having the new build in close proximity whilst delivering key every day services and aligning to the future models of care.

It is expected that all employees uphold the values of the organisation as our values underpin everything we do and describe the way we expect our staff to behave towards our patients, families and carers and between each other.

Based at : Poole

Interview Date: TBC

Main duties of the job

The postholder will work collaboratively with the UEC Directorates Triumvirate, Clinical Lead, Clinicians and Matrons to support the operational management of the service.

The postholder will oversee the development and delivery of the service to the acute trust and be responsible for the smooth and timely transfer of people, policy and processes.

Work collaboratively with the Transformation programme and ED team to ensure the disruption to services is limited and mitigated as much as possible.

The role involves being a budget holder where it is expected that budgets are tightly managed with a focus on innovation and cost improvement delivery.

The role will include a need to focus on effective workforce planning, performance of teams and on-going business development.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

Date posted

15 May 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

153-ME01734

Job locations

University Hospitals Dorset NHS Foundation Trust

Longfleet Road

Poole

BH15 2JB


Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification

Experience

Essential

  • Evidence of direct involvement in service redesign, innovation and change management
  • Evidence of leading organisational change and development.
  • High level of political awareness with an ability to work across organisational and professional boundaries
  • Extensive experience of management and leadership of multi-professional teams/services within an NHS acute environment

Desirable

  • Significant successful experience of planning developing and managing complex healthcare related services
  • Experience of cross-organisational and cross-professional leadership/management

Qualifications

Essential

  • Evidence of Continued Professional development
  • Qualification in Management or Leadership to Masters level or equivalent operational, knowledge and experience.

Knowledge

Essential

  • A good knowledge of NHS England and Government policies, including Health Policy relevant to the NHS and Urgent and Emergency Care.
  • Ability to analyse and drill down to inform performance monitoring and reporting process
  • A good knowledge and understanding of management principles and strategic development, and sound knowledge of NHS planning processes
Person Specification

Experience

Essential

  • Evidence of direct involvement in service redesign, innovation and change management
  • Evidence of leading organisational change and development.
  • High level of political awareness with an ability to work across organisational and professional boundaries
  • Extensive experience of management and leadership of multi-professional teams/services within an NHS acute environment

Desirable

  • Significant successful experience of planning developing and managing complex healthcare related services
  • Experience of cross-organisational and cross-professional leadership/management

Qualifications

Essential

  • Evidence of Continued Professional development
  • Qualification in Management or Leadership to Masters level or equivalent operational, knowledge and experience.

Knowledge

Essential

  • A good knowledge of NHS England and Government policies, including Health Policy relevant to the NHS and Urgent and Emergency Care.
  • Ability to analyse and drill down to inform performance monitoring and reporting process
  • A good knowledge and understanding of management principles and strategic development, and sound knowledge of NHS planning processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset NHS Foundation Trust

Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

University Hospitals Dorset NHS Foundation Trust

Longfleet Road

Poole

BH15 2JB


Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

For questions about the job, contact:

General Manager Urgent & Emergency Services

Michelle Higgins

michelle.higgins@uhd.nhs.uk

07853938012

Date posted

15 May 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

153-ME01734

Job locations

University Hospitals Dorset NHS Foundation Trust

Longfleet Road

Poole

BH15 2JB


Supporting documents

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