Job summary
We have an exciting opportunity for you to join our Outpatient administration team at Wimborne Community Hospital.
This is a part time post of 19 hours per week, this will be for a fixed term of up to 12 months, covering long term sickness.
You will need to be able to work flexibly to suit the needs of the department.
This is a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Main duties of the job
To work cooperatively as part of a team in delivering a comprehensive and efficient within the medical records and outpatient service, to include making and changing patient appointments, preparing and outcoming clinics.
To act as the first point of contact, on the telephone or face to face, for patients, visitors and other healthcare professionals.
The post will require good clerical, communication and organisational skills.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Person Specification
Knowledge, Skills and Training
Essential
- NVQ Level 2 or equivalent level of knowledge of office procedures
- RSA Level 2 or equivalent level of IT skill
Job Specific Experience
Essential
- Previous experience within comparable role
- Previous experience of working within a customer focused environment
- Previous experience of using IT software systems e.g. System One, E-camis
IT
Essential
- Basic IT skills, normally obtained through practice or practical training OR demonstrable experience of using word processing, spreadsheet, database
Personal Quaities/Attributes
Essential
- Demonstrable ability to prioritise effectively
- Ability to use own initiative within sphere of responsibility
- Evidence of good communication skill, both verbal and written
Person Specification
Knowledge, Skills and Training
Essential
- NVQ Level 2 or equivalent level of knowledge of office procedures
- RSA Level 2 or equivalent level of IT skill
Job Specific Experience
Essential
- Previous experience within comparable role
- Previous experience of working within a customer focused environment
- Previous experience of using IT software systems e.g. System One, E-camis
IT
Essential
- Basic IT skills, normally obtained through practice or practical training OR demonstrable experience of using word processing, spreadsheet, database
Personal Quaities/Attributes
Essential
- Demonstrable ability to prioritise effectively
- Ability to use own initiative within sphere of responsibility
- Evidence of good communication skill, both verbal and written
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
