Job summary
We require a Band 4 Medical Secretary to act as secretary to the Consultant Psychiatrist and team including maintaining an electronic diary of appointments, taking messages as appropriate, drafting correspondence/ replies and dealing with confidential information relating to patients and medical staff.
This is a full time role 37.5 hours.
To contribute to the implementation and administration of computer data collection systems ensuring information is recorded accurately and on a regular and timely basis.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Main duties of the job
To act as secretary to the Consultant Psychiatrist and team including maintaining an electronic diary of appointments, taking messages as appropriate, drafting correspondence/replies and dealing with confidential information relating to patients and medical staff.
Contribute to the implementation and administration of computer data collection systems ensuring information is recorded accurately and on a regular and timely basis.
To ensure the provision of an effective and efficient secretarial and administrative support to the wider clinical team including dealing with telephone enquiries, relatives, GP'S social workers and other agencies maintaining good communication between all of the Child, Adolescent and Family Services.
To maintain and co-ordinate annual leave and study leave for the Consultant with the Team Leader ensuring the service is adequately covered.
When required to maintain confidential files concerning patients' correspondence, reports and departmental matters in line with NHS procedures
To collect and submit statistical returns for the teams.
To maintain client waiting lists and type clinic lists.
To organise and minute CPA's and daily ward reviews.
To ensure that an up to date data scanning and filing system is maintained providing statistics as and when required.
The post holder may be required to process distressing information relating to service users, e.g. typing letters/reports relating to child abuse.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Person Specification
Knowledge, Skills and Training
Essential
- Good standard of general education e.g. GCSE's
- RSA Standard 2 Typewriting
- RSA Standard 2 Word processing or equivalent
- Good communication skills (written, verbal and telephone manner)
Desirable
- Maths & English GCSE
- Medical Secretarial Certificate
Job Specific Experience
Essential
- Office experience or work in a similar environment
- Proficient use of the Patient Administration System
- Personnel management skills
Desirable
- Previous NHS experience
- Microsoft Office (Word processing, File management, Excel etc.)
Personal Qualities/ Attributes
Essential
- Ability to deal with members of the public in a professional and considerate manner
- Ability to use own initiative
- Be able to work within a team
- Work to tight deadlines
- Work in a changing environment
- Demonstrate the reasons for confidentiality
Additional Requirements
Desirable
- Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business.
Person Specification
Knowledge, Skills and Training
Essential
- Good standard of general education e.g. GCSE's
- RSA Standard 2 Typewriting
- RSA Standard 2 Word processing or equivalent
- Good communication skills (written, verbal and telephone manner)
Desirable
- Maths & English GCSE
- Medical Secretarial Certificate
Job Specific Experience
Essential
- Office experience or work in a similar environment
- Proficient use of the Patient Administration System
- Personnel management skills
Desirable
- Previous NHS experience
- Microsoft Office (Word processing, File management, Excel etc.)
Personal Qualities/ Attributes
Essential
- Ability to deal with members of the public in a professional and considerate manner
- Ability to use own initiative
- Be able to work within a team
- Work to tight deadlines
- Work in a changing environment
- Demonstrate the reasons for confidentiality
Additional Requirements
Desirable
- Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
