Administrative Team Leader

Job summary

Within the Blandford Community Mental Health Team we are looking to recruit an Administrative Team Leader and PA for the Service Lead to manage and coordinate the administrative team and medical secretaries. We are looking for an organised, motivated, consistent and enthusiastic individual with excellent administrative skills to join our existing team.

You will need to multi-task and work flexibly to help manage the workload of a busy Community Mental Health Team with a good working knowledge of Microsoft Office programmes including Outlook, Word, Excel, Winscribe and relevant NHS systems (Rio, Dorset Care Records, CLUES etc).

You will be highly organised, motivated and able to work to deadlines in a busy office environment as part of a larger team and able to take and transcribe formal meetings and distribute minutes in a timely fashion.

You will need to have an excellent telephone manner, as you will often be the first point of contact for this busy team and will need to be able to work under pressure. You will have strong communication skills and good attention to detail with the ability to cope with complex tasks whilst ensuring databases are kept up to date.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

You will provide efficient secretarial, administrative, and reception support, as well as leadership for the administrative team, liaising with patients, the public, and professionals across primary and secondary care. Some patients may contact us in distress, so resilience, compassion, and a patient-centred ethos are essential.

This role is split between four days as Administrative Lead, overseeing adult and older adult administrative teams, managing business and performance functions, and ensuring smooth operational delivery, and one day providing high-level PA support to the Integrated Service Manager. PA duties include diary management, meeting coordination, minute-taking, handling confidential correspondence, and supporting governance and project tasks.

As a key team member, you will experience a challenging but rewarding and varied role, working within a supportive team with strong values focused on recovery, wellbeing, and patient-centred care.

This is an ideal opportunity for someone with excellent communication skills, proven administrative experience, and a willingness to learn, contributing to a growing service as we move toward new ways of working. This full-time role is within regular office hours (09:00-17:00).

Employment requires an Enhanced DBS check, covered by the Trust. Applicants enrolled in the DBS update service may present a valid certificate instead of requiring a new check.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.