Job summary
Are you a person who thrives in an environment where no two days are the same? Are you an adaptive learner with an eye for detail who enjoys working as part of a team? If so, our Bournemouth, Christchurch & Poole Community Learning Disability Team may have the ideal opportunity for you.
We are an enthusiastic and dedicated team proving care and support for people with a learning disability living in the community. To help us to do this we are looking for an experienced administrative assistant to join our friendly Community Learning Disability Team (BCP CLDT) based in Bournemouth.
This is an excellent opportunity to join a supportive team in which you will receive training in our ways of working and opportunities to develop the efficiency of our administrative systems and procedures.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Main duties of the job
We are looking to recruit an administrator with an initiative-taking outlook, the ability to prioritise a varied workload and the skills to provide comprehensive, effective, and confidential administrative support to the BCP CLDT.
To succeed within this role, you will need robust organisational skills and be able to demonstrate a sound knowledge of a variety of software packages such as Microsoft Word, Outlook, Excel, and MS Teams.
You will have excellent interpersonal and communication skills as you will be first point of contact either directly or by telephone with service users who have a learning disability, their families and support staff.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Person Specification
Knowledge, Skills and training
Essential
- Good standard of general education including GCSE English Language or equivalent grade C or above.
- Excellent communication skills, written and verbal with ability to demonstrate fluency, clarity and effectiveness at all levels.
- Recent experience of working in a comparable role
Desirable
- NVQ level 3 or equivalent in administrative/office procedures
Knowledge, Skills and Training
Essential
- Knowledge of a full range of secretarial procedures.
- Recent experience in customer focused environment
Desirable
- Previous experience in NHS/Social care
Knowledge, skills and training
Essential
- Clear understanding of Data Protection and confidentiality
- Experience of taking and transcribing formal minutes to a high standard
- Excellent organisational and communication skills, when dealing with a wide range of people.
Desirable
- Knowledge of medical terminology
Information Technology
Essential
- Advanced keyboard skills, working knowledge of Microsoft Office, Word, Excel and Outlook
Desirable
- Experience of patient record systems e.g. Rio
Person Specification
Knowledge, Skills and training
Essential
- Good standard of general education including GCSE English Language or equivalent grade C or above.
- Excellent communication skills, written and verbal with ability to demonstrate fluency, clarity and effectiveness at all levels.
- Recent experience of working in a comparable role
Desirable
- NVQ level 3 or equivalent in administrative/office procedures
Knowledge, Skills and Training
Essential
- Knowledge of a full range of secretarial procedures.
- Recent experience in customer focused environment
Desirable
- Previous experience in NHS/Social care
Knowledge, skills and training
Essential
- Clear understanding of Data Protection and confidentiality
- Experience of taking and transcribing formal minutes to a high standard
- Excellent organisational and communication skills, when dealing with a wide range of people.
Desirable
- Knowledge of medical terminology
Information Technology
Essential
- Advanced keyboard skills, working knowledge of Microsoft Office, Word, Excel and Outlook
Desirable
- Experience of patient record systems e.g. Rio
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
