Dorset HealthCare University NHS Foundation Trust

Mental Health Support Worker

The closing date is 04 January 2026

Job summary

Are you passionate about helping people with dementia? Intensive Community Support Dementia East have a unique opportunity for a Mental Health Support Worker to join our dynamic and supportive team based at Alderney Community Hospital.

ICSD are a well-resourced Specialist Community Team that offers specialist interventions at times of urgent and complex needs to help people with dementia and their carers in their place of residence safely. We offer as much care as possible within the person's living environment, with care, compassion and expertise and to strive to be better every day at what we do. You will need to have relevant skills, experience and knowledge in dementia health. As a Mental Health Support Worker passion and compassion are essential personal qualities for this role, along with excellent team-working, initiative, communication and assessment skills.

This post is full time hours however could be flexible and part time hours would be considered (minimum of 22.5 hours) ICSD is a 7 day a week service, operating from 7:30-20:00. You will be required to work a range of flexible shifts across the week. Weekends at enhanced pay.

07:30 -15:30

12:00 - 20:00Car owner and driver with clean licence is essential for this role.

For further information, please contact Michelle Hughes, Team Leader at michelle.hughes1@nhs.net or on 01202 307783.

Main duties of the job

To undertake visits as per a patients care plan completing the tasks within the care plan to assist a patient and or carer.

We offer a wide range of support from taking patients out into the community to assisting with personal care and looking at non pharmacological interventions to reduce distressed behaviours.

To visit and support patients intheir own home or a Care Home

We offer assistance to physical health hospitals for patients that they are struggling to manage due to patients' behaviours associated with their Dementia.

To report back to Nurse in charge to enable effective communication within the team.

You will have management supervision from a designated supervisor and be supported in your role with daily handovers, in house training and reflective practice sessions.

The team supports other secondary mental health services in preventing unnecessary admissions to hospital and supports families and carers as much as the person who has dementia. The mental health support worker role requires tact and confidence in equal measure and a high degree of integrity is needed.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum / pro rata for part time

Contract

Permanent

Working pattern

Full-time

Reference number

152-M418.25

Job locations

Alderney Hospital

Ringwood Road

Poole

BH12 4NB


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

Person Specification

Business travel

Essential

  • Driving licence and access to car for work purposes

Knowledge and Skills

Essential

  • NVQ level 3 in care related field or equivalent level training
  • Previous work in Dementia care
  • Demonstrable skills in written and spoken English for

Desirable

  • Previous work in community setting

IT

Essential

  • Basic IT skills, normally obtained through practice or practical training

Desirable

  • RIO training

Personal qualities/attributes

Essential

  • calm under pressure
  • Previous work with challenging behaviours and ability to cope with challenging situations
  • able to work as part of a team
Person Specification

Business travel

Essential

  • Driving licence and access to car for work purposes

Knowledge and Skills

Essential

  • NVQ level 3 in care related field or equivalent level training
  • Previous work in Dementia care
  • Demonstrable skills in written and spoken English for

Desirable

  • Previous work in community setting

IT

Essential

  • Basic IT skills, normally obtained through practice or practical training

Desirable

  • RIO training

Personal qualities/attributes

Essential

  • calm under pressure
  • Previous work with challenging behaviours and ability to cope with challenging situations
  • able to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Alderney Hospital

Ringwood Road

Poole

BH12 4NB


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Alderney Hospital

Ringwood Road

Poole

BH12 4NB


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Michelle Hughes

michelle.hughes1@nhs.net

01202307783

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum / pro rata for part time

Contract

Permanent

Working pattern

Full-time

Reference number

152-M418.25

Job locations

Alderney Hospital

Ringwood Road

Poole

BH12 4NB


Supporting documents

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