Dorset HealthCare University NHS Foundation Trust

Senior Support Worker

The closing date is 23 December 2025

Job summary

To work as part of a multi-disciplinary team and working with key workers in the team to support patients experiencing their First Episode of Psychosis.

The role will include working with the patients support network.

The role includes driving to patient's homes, a good level of rapport building and patient engagement and enabling patients to feel at ease.

To ensure that the highest standards of care are maintained at all times.

To ensure that high standards of record keeping are an integral part of this role.

To liaise with relevant agencies which can include, Primary Care, safeguarding, community mental health teams, inpatient services as required.

Main duties of the job

To maintain up to date training and standard IT skills, demonstrating a good understanding of confidentiality and data protection.

To accurately maintain contemporaneous clinical records and documentation ensuring accuracy and confidentiality are maintained at all times.

Report concerns to key worker/duty worker/team leader.

To have an awareness of issues surrounding confidentiality and data protection.

This is a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year p.a.

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

152-M420.25

Job locations

Hillcrest

31 Slades Farm Road

Bourenmouth

BH10 4EU


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Person Specification

Knowledge, skills and training

Essential

  • A good standard of education NVQ level 3 in health or social care or equivalent experience.

Desirable

  • Experience of working with people who have experienced a psychotic illness

Job specific experience

Essential

  • 2 years' experience of working with a vulnerable client group

Skills

Essential

  • Experience of dealing with agencies

Job specific experience

Essential

  • Experience of supporting people with mental health problems
Person Specification

Knowledge, skills and training

Essential

  • A good standard of education NVQ level 3 in health or social care or equivalent experience.

Desirable

  • Experience of working with people who have experienced a psychotic illness

Job specific experience

Essential

  • 2 years' experience of working with a vulnerable client group

Skills

Essential

  • Experience of dealing with agencies

Job specific experience

Essential

  • Experience of supporting people with mental health problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Hillcrest

31 Slades Farm Road

Bourenmouth

BH10 4EU


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Hillcrest

31 Slades Farm Road

Bourenmouth

BH10 4EU


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Lead

Simon Potterton

spotterton@nhs.net

01202584336

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year p.a.

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

152-M420.25

Job locations

Hillcrest

31 Slades Farm Road

Bourenmouth

BH10 4EU


Supporting documents

Privacy notice

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