Dorset HealthCare University NHS Foundation Trust

Administrative Assistant

The closing date is 09 November 2025

Job summary

We are looking for an experienced Administrator to join the Dorset Pain Management Service. The successful candidate will have excellent communication skills to deal with patients both face to face and via the telephone.

The Dorset Pain Management Service is a vibrant service, consisting of an inter-professional team working pan-Dorset. We offer individual interventions and group programmes in various locations county wide; these are delivered by two teams across the county. The staff mix includes pain consultants, psychologists, specialist physiotherapists, pain and mental health nurses and occupational therapists, therapy assistants, trainees from various departments and our hardworking admin support team.

Please feel free to get in touch with the team for further details about the post on 01305 363019

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Main duties of the job

To build key relationships with Administrative staff, clinical staff and others from public organisations such as GP practices, and members of the public.

To maintain accurate records of patients personal data via SystmOne.

To attend any administrative meetings or service meetings as required.

To use Microsoft Office packages such as Word, Excel, PowerPoint and Publisher.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year p.a.

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

152-C220.25A

Job locations

Littlemoor Health Centre

Louivers Road

Weymouth

DT3 6SA


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

Person Specification

Knowledge, skills and training

Essential

  • Good standards of English/ Maths GCSE or equivalent
  • Ability to work multitask
  • Good communication skills (written, verbal and telephone manner)

Information Technology

Essential

  • Good working knowledge of computer programmes (Microsoft word, Excel, Outlook).

Job specific experience

Essential

  • Previous office experience or work in a similar environment

Additional requirements

Essential

  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.
Person Specification

Knowledge, skills and training

Essential

  • Good standards of English/ Maths GCSE or equivalent
  • Ability to work multitask
  • Good communication skills (written, verbal and telephone manner)

Information Technology

Essential

  • Good working knowledge of computer programmes (Microsoft word, Excel, Outlook).

Job specific experience

Essential

  • Previous office experience or work in a similar environment

Additional requirements

Essential

  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Littlemoor Health Centre

Louivers Road

Weymouth

DT3 6SA


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Littlemoor Health Centre

Louivers Road

Weymouth

DT3 6SA


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Kerry Chapman

kerry-anne.chapman@nhs.net

01305363019

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year p.a.

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

152-C220.25A

Job locations

Littlemoor Health Centre

Louivers Road

Weymouth

DT3 6SA


Supporting documents

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