Job summary
The Mid/West Dorset Locality (Bridport and Dorchester) Community Mental Health Teams are looking for a part time Team Secretary to aid in the provision of a flexible, comprehensive, effective and confidential administrative support service .
You will ensure the provision of an effective and efficient secretarial and administrative support including dealing with telephone enquiries, relatives, carers, GPs and other agencies maintaining good communications between staff members of the Trust, GP Practices and outside representatives demonstrating discretion and confidentiality.
You should have a calm, approachable manner to deal with a busy working environment as you will be the first point of contact for people wishing to access the specialist service.
Main duties of the job
To record and action as a priority all referrals received on behalf of the team on the service user electronic records system as directed by the Clinical Team Leader.
To have access to team diaries for the purpose of planning and organising events and activities including the organisation of meetings and attend as required and take/transcribe formal minutes at meetings.
To maintain accurate electronic records of service user's personal data including the scanning and uploading of all documents, and entering of appointments.
To undertake audio and copy typing of medical letters, appointment letters, assessment letters, and reports ensuring maintenance of high quality, accuracy and adherence to Trust standards high quality.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Person Specification
Knowledge, Skills and Training
Essential
- 5 GCSE's or equivalent including English and Maths
- RSA Stage II typing, word processing or equivalent
- Audio Typing
Desirable
- Shorthand qualification
- Minute taking skills
Job Specific Experience
Essential
- Minimum of 2 years previous experience in an adminstrative/secretarial role
- Demonstrable organisation skills
Desirable
- Previous experience in working within the NHS
Personal Qualities/Attributes
Essential
- Good written and verbal communication skills
- Good team working skills
Information Technology/Resources
Essential
- Experience of using a range of computer software packages including word processing, spreadsheets, databases and/or presentation software
Desirable
- Ability to use NHS integrated electronic service user record systems
Person Specification
Knowledge, Skills and Training
Essential
- 5 GCSE's or equivalent including English and Maths
- RSA Stage II typing, word processing or equivalent
- Audio Typing
Desirable
- Shorthand qualification
- Minute taking skills
Job Specific Experience
Essential
- Minimum of 2 years previous experience in an adminstrative/secretarial role
- Demonstrable organisation skills
Desirable
- Previous experience in working within the NHS
Personal Qualities/Attributes
Essential
- Good written and verbal communication skills
- Good team working skills
Information Technology/Resources
Essential
- Experience of using a range of computer software packages including word processing, spreadsheets, databases and/or presentation software
Desirable
- Ability to use NHS integrated electronic service user record systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
