Outpatients Administration Team Supervisor

Job summary

We have an exciting opportunity for you to join our outpatient team at Blandford Hospital.

The successful applicant will be enthusiastic, self-motivated, and hard-working, with good customer care communication skills, and attention to detail.

You must be able to work accurately under pressure, whilst remaining calm and courteous and be able to work well as part of a team, whilst supervising that team in the every day running of the department.

You must have the ability to prioritise your workload as the workload of the team.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position

Main duties of the job

To manage the clinic and support outpatient administrators on a day-to-day basis ensuring that the administrative needs of the services are achieved to the required standards.

To ensure patients and all contacts to the service are dealt with in a friendly and professional manner and that the experience is positive.

To drive the delivery of efficient and accurate processing in the booking of patient appointments, ensuring all clinics are booked to full capacity

To be the responsible for the clinic environment including adherence to infection control procedures, health and safety requirements, medical device management and IT device management.

To manage the reception teams.

You will be working at two small, friendly community hospitals both with a family atmosphere and staff who put the patients at the heart of everything they do.

If you are motivated to deliver high quality services, have an eye for detail and enjoy working as part of a team we welcome your application.

You will be required to monitor the training needs of the team and conduct appraisals.

To support the Outpatient Admin Manager.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in2019. It's also why 95% of patients across our services say they have a good or verygood experience of our services and 89% of staff feel they can really make a difference.Whether you're looking to work with us in one of our bustling market towns, vibrant urbanlocations, thriving seaside spots, or among the rolling hills of Dorset, there are lots ofways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testamentto our brilliant people. We're all about building a workplace for the future, we believe inequal opportunities and we celebrate diversity. We're an inclusive workplace, whereeveryone is welcome, everyone can be authentic, and we are all encouraged to be thebest version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, andteach us what we don't know. And you'll be working towards our vision to be better everyday through excellence, compassion and expertise in all we do