Dorset HealthCare University NHS Foundation Trust

Delivery Support Officer - INT Programme

The closing date is 22 July 2025

Job summary

Dorset is entering the first year of an ambitious two-year transformation programme to build and embed Integrated Neighbourhood Teams (INTs) as a catalyst for system-wide change and more localised, joined-up care.

The development of INTs is a complex and evolving process. While we are clear on what needs to be achieved, improving outcomes and experience for people and communities, the how will continue to evolve through delivery. This requires a flexible, learning-led approach that blends delivery oversight with adaptive problem-solving, collaboration and a strong focus on impact.

This is an internal opportunity open to colleagues employed by - Dorset HealthCare, Dorset County Hospital, University Hospitals Dorset, Dorset Primary Care, Dorset County Council, Bournemouth, Christchurch & Poole County Council and the Dorset ICB. We welcome applications from staff across all detailed organisations.

Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.

This is a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application.

Main duties of the job

This role is a key member of the programme's operational delivery team, supporting the implementation of INTs by working closely with local teams and system partners.

  • To provide comprehensive and efficient administrative support to the Integrated Neighbourhood Teams (INT):
  • Provide delivery support directly to the INTs.
  • Diary management, planning and organising key activities and meetings for the INTs
  • Providing project administration support to the INTs.
  • Supporting the collation of best practice and innovation as required by the INTs.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year p.a.

Contract

Secondment

Working pattern

Full-time

Reference number

152-S059.25

Job locations

Sentinel House

4 - 6 Nuffield Road

Poole

BH17 0RB


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net

Person Specification

Qualifications

Essential

  • Level 3 qualification, e.g. NVQ in Business Administration or other relevant subject or equivalent level of experience

Desirable

  • Prince2 Foundation or equivalent introduction to project management course

Knowledge, skills and training

Essential

  • Understanding of key project management administration
  • Strong ability to problem solve and overcome issues, providing options where appropriate

Desirable

  • Professional secretarial or project management qualifications / courses

Job specific experience

Essential

  • Experience of arranging meetings and complex diary management
  • Able to work under pressure and to prioritise in order to hit tight deadlines

Personal qualities/attribute

Essential

  • Highly organised, systematic and able to manage own time efficiently
Person Specification

Qualifications

Essential

  • Level 3 qualification, e.g. NVQ in Business Administration or other relevant subject or equivalent level of experience

Desirable

  • Prince2 Foundation or equivalent introduction to project management course

Knowledge, skills and training

Essential

  • Understanding of key project management administration
  • Strong ability to problem solve and overcome issues, providing options where appropriate

Desirable

  • Professional secretarial or project management qualifications / courses

Job specific experience

Essential

  • Experience of arranging meetings and complex diary management
  • Able to work under pressure and to prioritise in order to hit tight deadlines

Personal qualities/attribute

Essential

  • Highly organised, systematic and able to manage own time efficiently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Sentinel House

4 - 6 Nuffield Road

Poole

BH17 0RB


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Sentinel House

4 - 6 Nuffield Road

Poole

BH17 0RB


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Transformation Director

Judith Dean

judith.dean1@nhs.net

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year p.a.

Contract

Secondment

Working pattern

Full-time

Reference number

152-S059.25

Job locations

Sentinel House

4 - 6 Nuffield Road

Poole

BH17 0RB


Supporting documents

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