Dorset HealthCare University NHS Foundation Trust

Community Support Worker

The closing date is 26 June 2025

Job summary

Are you a caring and compassionate person who would like the opportunity to work for the NHS? Previous experience is not essential, just a genuine passion to provide the best possible care for our patients.

This is an exciting pioneering role for carers seeking opportunities for professional development in Health & Social Care.

We are looking for part-time Band 3 Community Support Workers to support holistic and personal care for people at the end of their lives, ensuring the best possible outcomes for people in our care.

This role involves providing domiciliary care for a wide variety of patients, offering a short-term service whilst a longer-term package of care is being secured.

Patients will be supported in their home environment to prevent avoidable hospital admissions, facilitate earlier hospital discharges as well as in-reaching to the wards.

We are committed to providing excellent standards of care to our patients and we know that to enable us to do this, the continuous professional development of staff in a supportive environment has to be a top priority.

In exchange for your enthusiasm and commitment, you will be provided with a comprehensive introduction into care with training and ongoing support to give you the skills you'll need to be flexible in your approach and confident to work alone.

Main duties of the job

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

The main duties are to work with District and Community nurses, who will lead the team and delegate wellbeing care plans, to provide support for patients having palliative care at home. this could include personal care, help to move, pressure area care, minor wound care, prompting medication, help with eating and drinking, ensuring a clean and safe environment, promoting independence and health and wellbeing.

Emotional support and mental health is also considered; signposting to appropriate services for palliative and end of life care. The team work proactively and independently as well as reporting back and communicating effectively with the multidisciplinary team. The team also participates in assessment of people's needs, contribute to preventing avoidable admissions and supporting earlier discharges from Acute and Community Hospitals for End of Life Patients.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

About us

At Dorset HealthCare we empower people to make the most of their lives through our joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, and build a career.

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£19,700 to £20,539 a year p.a.

Contract

Permanent

Working pattern

Part-time

Reference number

152-C093.25

Job locations

Wareham Health Centre

Streche Road

Wareham

BH20 4PG


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

Person Specification

Knowledge, skills and training

Essential

  • A care cert already undertaken or a willingness to undertake the Care Certificate
  • Willing to professionally develop and undertake further development/ training, as identified to meet the needs of the service
  • Excellent communication, interpersonal, organisational and decision-making skills
  • Car owner/ driver, and be prepared to travel extensively in rural areas
  • Skills to adapt to and manage occasional challenging situations
  • Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Desirable

  • experience in holistic palliative care

Job Specific experience

Essential

  • Healthcare assistant experience or experience of working in a healthcare environment
  • experience of working in community and people's homes
  • ability to teach families and carers how to provide/participate in personal care

Desirable

  • Recent previous experience of working within a customer focused environment

Information Technology

Essential

  • IT literacy in order to be able to enter patient-related data into identified electronic record systems
  • a confident user of information technology

Desirable

  • willingness to work in an agile way

Personal Qualities/Attributes

Essential

  • A genuine interest and commitment to providing high quality care to people at the end of their lives
  • Ability to work both autonomously and as a team
  • Willing to work flexibly and proactively within a team including weekend work
  • To demonstrate an approachable, caring, compassionate and friendly traits
  • Able to use own initiative with limited supervision whilst working in the community
  • To demonstrate the ability at exercising tact and diplomacy
  • Able to present factual information and refer concerns to others
  • Understands the concept of confidentiality and standards regarding conduct of care
Person Specification

Knowledge, skills and training

Essential

  • A care cert already undertaken or a willingness to undertake the Care Certificate
  • Willing to professionally develop and undertake further development/ training, as identified to meet the needs of the service
  • Excellent communication, interpersonal, organisational and decision-making skills
  • Car owner/ driver, and be prepared to travel extensively in rural areas
  • Skills to adapt to and manage occasional challenging situations
  • Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Desirable

  • experience in holistic palliative care

Job Specific experience

Essential

  • Healthcare assistant experience or experience of working in a healthcare environment
  • experience of working in community and people's homes
  • ability to teach families and carers how to provide/participate in personal care

Desirable

  • Recent previous experience of working within a customer focused environment

Information Technology

Essential

  • IT literacy in order to be able to enter patient-related data into identified electronic record systems
  • a confident user of information technology

Desirable

  • willingness to work in an agile way

Personal Qualities/Attributes

Essential

  • A genuine interest and commitment to providing high quality care to people at the end of their lives
  • Ability to work both autonomously and as a team
  • Willing to work flexibly and proactively within a team including weekend work
  • To demonstrate an approachable, caring, compassionate and friendly traits
  • Able to use own initiative with limited supervision whilst working in the community
  • To demonstrate the ability at exercising tact and diplomacy
  • Able to present factual information and refer concerns to others
  • Understands the concept of confidentiality and standards regarding conduct of care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Wareham Health Centre

Streche Road

Wareham

BH20 4PG


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Wareham Health Centre

Streche Road

Wareham

BH20 4PG


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead District Nurse Purbeck

Hattie Taylor

hattie.taylor@nhs.net

07810816048

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£19,700 to £20,539 a year p.a.

Contract

Permanent

Working pattern

Part-time

Reference number

152-C093.25

Job locations

Wareham Health Centre

Streche Road

Wareham

BH20 4PG


Supporting documents

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