Team Administrator

Job summary

The Closer2Home Team is an intensive home treatment service that supports young people and families in the community as an alternative to an inpatient admission.

The service operates across Dorset to deliver a clinical model of evidence-based intensive home treatment as a safe and effective alternative to hospital admission for young people with mental health and eating disorder difficulties.

We are looking for a part time (22.5 hours per week) Monday to Friday Team Administrator who will be able to ensure a confidential, efficient and comprehensive administrative service is provided to the Closer2Home clients and staff.

Main duties of the job

This is an excellent opportunity for someone with the appropriate skills, including the ability to manage calls from young people, and their families who may be experiencing high levels of distress. You will provide a high level of customer care, to join a highly motivated and committed team.The successful applicant will be enthusiastic, self-motivated and hard-working. You will have good customer care communication skills, an excellent telephone manner, attention to detail, the ability to cope with complex tasks using a database which requires input and questioning of client information and previous experience of working in a busy office environment. You must be able to work accurately under pressure, whilst remaining calm and courteous and be able to work well as part of a team.

You will demonstrate good initiative in completing tasks such as organising meetings for the team, managing orders and petty cash.

You will offer support to the CPA coordinator in their role.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.