Outpatients Administration Clerk

Job summary

We are looking for an enthusiastic member of staff to join the outpatients Admin team at Victoria Hospital, Wimborne.

You will work cooperatively as a team to assist in the provision of a comprehensive, high quality and efficient medical records and outpatient service. To act as a first point of contact, on the telephone or face to face, for patients, visitors and other healthcare professionals.

The post will require the utilisation of good clerical, organisational, communication and interpersonal skills.

There are 2 part-time posts of 15 hours per week. The post holder may be required to work flexibly to meet the needs of the service.

Main duties of the job

To work cooperatively as a team to assist in the provision of a comprehensive, high quality and efficient medical records and outpatient service.

To act as a first point of contact, on the telephone or face to face, for patients, visitors and other healthcare professionals.

The post will require the utilisation of good clerical, organisational, communication and interpersonal skills.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.