Team Leader - Connection

Job summary

We are seeking a compassionate and motivated leader, registered as an experienced mental health professional, with a passion for ensuring delivery of high quality care to those in mental health crisis.

Connection is a key part of our Access to Mental Health Services, providing mental health support and advice to the public , professionals and other agencies including emergency services, across Dorset, via our 24/7 telephone line and in very urgent cases by face to face assessments from our registered mental health practitioners. Access Mental Health Dorset (dorsethealthcare.nhs.uk)

As a team leader you will have a pivotal role in the day-to-day management, delivery and ongoing development of the service. You will inspire and demonstrate leadership qualities through clear visible management, working with others, and demonstration of personal qualities aligned with professional and Trust values.

In return, we offer an exciting opportunity to lead a dynamic and continuously developing service, support your further professional development through a range of internal and external training opportunities, and a beautiful sea view from your office window at St Ann's Hospital.

This post is a full time post over core weekday hours, a minimum of 30 hours will be considered. All reasonable flexible working requests will be considered in line with needs of the service.

Informal conversations are very much welcomed, please contact laura.ekelund@nhs.net

Main duties of the job

You will ensure adequate and safe staffing cover is maintained for patient care and maintain a professional portfolio and demonstrate that practice is up to date and evidence based.

You will prioritise ensuring the delivery of safe and effective care, within a positive culture that affords opportunity for learning and improvement at every opportunity.

You will ensure proactive and supportive supervision is provided for all team members, fostering a culture of psychological safety and collaborative learning and development as a whole team.

Establish excellent communication with internal colleagues and the wider community, promote partnership working, develop and maintain a well-established network of contacts with colleagues at all levels within the organisation and with external organisations.

You will be responsible for a range of work in audit, incident management and learning, complaints, and staff management (through HR processes when required).

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.