Job summary
An exciting opportunity to join our Professional Development and Clinical Education Team as a B3 Administrator (Dysphagia Training Team) within the Learning and Development Service. You will be working within a small, dynamic and dedicated team who provide Dysphagia training to staff within Dorset Healthcare and to the wider ICS and private sector.
The role involves hybrid working; Office based (Forston Clinic, MOD base, West Moors or Sentinel House), within Trust training venues and external venues across the county and with the opportunity for some working from home as required/agreed. You will assist with the smooth running of the Service, maintaining excellent interpersonal and communication skills and effective working relationships in respect of training, education and CPD for our workforce and external agencies.
You will be a good team worker, enjoy working with people and have excellent organisational, planning and customer service skills. You will have comprehensive knowledge of MS Office applications, with a focus on Outlook, Word and Excel.
This is a part-time post of 22.5 hours /3 days per week. Flexible working may be required in response to service needs.
Employment in this post requires a Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check
Main duties of the job
We are looking for a motivated and proactive team player with demonstrable administrative experience to provide a comprehensive administration service to the Dysphagia Training Team (and wider team if required) . You will be required to assist with the smooth running of Dysphagia training in a variety of settings across Dorset and therefore have a willingness to travel. Duties to include;
To assist and support the specialist Dysphagia Training across Dorset
To provide administrative support for Learning & Development projects
To provide administration support to team Trainer and Training Co-ordinator
Develop & maintain close working relationships and work collaboratively with the L&D Team to meet the Trust's L&D goals
About us
Working within our Professional Development and Clinical Education Team you'll be part of a friendly, supportive, enthusiastic, forward thinking and highly professional team. You'll challenge yourself, advance your career, and have the opportunity to have your voice heard. You'll be part of a team who pride themselves on promoting excellence in practice by delivering accredited training whilst working towards our vision to be better every day through excellence, compassion and expertise in all we do.
We are a trust and a team who hold staff well-being at its heart with a vision for all employees to have a sense of fulfilment and belonging at work and for them to experience a culture that is healthy, inclusive, compassionate, and safe.
At Dorset HealthCare we want to offer all our staff the opportunity to work flexibly, putting health and wellbeing first, whilst continuing the delivery of excellent patient care. Flexible working looks different for everyone and we welcome applicants to discuss flexible working opportunities with the recruiting manager.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net
Person Specification
Knowledge, skills and training
Essential
- Minimum of 5 GCSE (L2) Grade C or equivalent in Mathematics and English Language
- Skills for communication of complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
- Knowledge and experience of administrative procedures and systems
Business travel
Essential
- Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business. Level 2
Job Specific Experience
Essential
- Previous experience of, and a strong commitment to, delivering a customer focused service
- Experience of working within defined administrative procedures
- Ability to use own initiative within sphere of responsibility
- Evidence of good communication skills, both verbal and written to interact and resolve queries with staff at all levels
Desirable
- Previous experience of working within an administration role in a Learning & Development Service
- Knowledge of Dysphagia and the use if the IDDSI Framework
Information Technology
Essential
- Excellent working knowledge of MS Office applications, with a focus on Word, Excel and PowerPoint
Desirable
- Advanced IT Skills and understanding of information systems set-up, data entry and interrogation.
Personal qualities/attributes
Essential
- Evidence of demonstrating the Trust's values and behaviours.
- Positive and enthusiastic approach to work
- Ability to plan and work independently
- A flexible and adaptable approach to all aspects of work
Person Specification
Knowledge, skills and training
Essential
- Minimum of 5 GCSE (L2) Grade C or equivalent in Mathematics and English Language
- Skills for communication of complex information and administrative matters, requiring developed interpersonal and oral/written communication skills
- Knowledge and experience of administrative procedures and systems
Business travel
Essential
- Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business. Level 2
Job Specific Experience
Essential
- Previous experience of, and a strong commitment to, delivering a customer focused service
- Experience of working within defined administrative procedures
- Ability to use own initiative within sphere of responsibility
- Evidence of good communication skills, both verbal and written to interact and resolve queries with staff at all levels
Desirable
- Previous experience of working within an administration role in a Learning & Development Service
- Knowledge of Dysphagia and the use if the IDDSI Framework
Information Technology
Essential
- Excellent working knowledge of MS Office applications, with a focus on Word, Excel and PowerPoint
Desirable
- Advanced IT Skills and understanding of information systems set-up, data entry and interrogation.
Personal qualities/attributes
Essential
- Evidence of demonstrating the Trust's values and behaviours.
- Positive and enthusiastic approach to work
- Ability to plan and work independently
- A flexible and adaptable approach to all aspects of work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
