Hub Administrator

Dorset HealthCare University NHS Foundation Trust

Information:

This job is now closed

Job summary

Dorset Healthcare are looking for an Administrator to join our supportive team based here in Weymouth and Portland,

The multi-disciplinary team work with adult patients in their own homes or care homes to promote independence and improve quality of life by supporting them to remain at home. You will be joining a motivated, caring, inclusive and compassionate team. You will work with a team of Medics, Nurses, Therapists and Clinical Support Staff to assist patients to regain their independence and avoid hospital admission.

The Administrator role will be based in the Locality Hub at Westhaven Hospital, providing admin support to the clinical teams, and liaising with patients, families, carers and other professionals to provide a holistic service for the residents of Weymouth and Portland.

This role is a full time post however part time would also be considered as long as the services needs are met. Hours covered by the service are 08:30-16:30 7 days per week with weekend enhanced pay.

To have a discussion please contact Katie Hogg on 07970 708777.

Main duties of the job

To provide a friendly, safe and efficient administrative and office systems service to support the delivery of excellent patient care.

To ensure that patients and contacts with the service are dealt with in a friendly, empathetic and professional manner and to help ensure that the patient's experience is positive.

To deal with confidential, contentious and urgent material proactively in a sensitive and appropriate manner, exercising analytical skills and sound judgement.

Work as part of an efficient and professional team.

To work systematically and develop communication networks that contributes effectively to the service provided.

This is a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

152-C006.24

Job locations

Westhaven Hospital

Radipole Lane

Weymouth

DT4 0QE


Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

Person Specification

Knowledge, Skills and Training

Essential

  • Educated to GCSE level or equivalent experience.
  • Knowledge and understanding of data protection and patient confidentiality.
  • Recent previous experience of arranging meetings and minute taking.

Desirable

  • NVQ Level 3 or equivalent in Administration or Customer Service.

Job Specific Experience

Essential

  • Experience of working in an administrative role within a fast-paced environment.
  • Accurate, fast typing and keyboard skills
  • Experience of using Microsoft Office software including Outlook, word processing and spreadsheets

Desirable

  • Experience using SystmOne Electronic Patient Record System

Personal Qualities/ Attributes

Essential

  • Excellent interpersonal skills with a professional approach in manner and appearance.
  • Effective at team working and interacting and communicating with colleagues.
  • Be able to multitask, perform under pressure within a time frame and deal with competing priorities.
  • Demonstrated ability at exercising tact and diplomacy

Additional Skills

Essential

  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Person Specification

Knowledge, Skills and Training

Essential

  • Educated to GCSE level or equivalent experience.
  • Knowledge and understanding of data protection and patient confidentiality.
  • Recent previous experience of arranging meetings and minute taking.

Desirable

  • NVQ Level 3 or equivalent in Administration or Customer Service.

Job Specific Experience

Essential

  • Experience of working in an administrative role within a fast-paced environment.
  • Accurate, fast typing and keyboard skills
  • Experience of using Microsoft Office software including Outlook, word processing and spreadsheets

Desirable

  • Experience using SystmOne Electronic Patient Record System

Personal Qualities/ Attributes

Essential

  • Excellent interpersonal skills with a professional approach in manner and appearance.
  • Effective at team working and interacting and communicating with colleagues.
  • Be able to multitask, perform under pressure within a time frame and deal with competing priorities.
  • Demonstrated ability at exercising tact and diplomacy

Additional Skills

Essential

  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Westhaven Hospital

Radipole Lane

Weymouth

DT4 0QE


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Westhaven Hospital

Radipole Lane

Weymouth

DT4 0QE


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

For questions about the job, contact:

ICRT and Hub Lead for Weymouth and Portland

Katie Hogg

Katie.Hogg6@nhs.net

07970708777

Date posted

17 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

152-C006.24

Job locations

Westhaven Hospital

Radipole Lane

Weymouth

DT4 0QE


Supporting documents

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