IT Infrastructure Engineer - Telecoms

Job summary

Dorset HealthCare University NHS Foundation Trust is looking to recruit a Telecommunications specialist into the position of IT Infrastructure Engineer within the IT Department to support the growing demands of the Trust. The ultimate goal of this role is to ensure that our colleagues have access to a modern, resilient communications platform.

Are you interested in supporting IT infrastructure in a busy NHS Trust? Can you provide extensive support for Telecoms equipment, consisting largely of Mitel and Cisco hardware? Can you work with a team of staff tasked with managing, maintaining and upgrading the trusts IT Infrastructure?

In joining a busy IT Infrastructure team, you will report to the Senior IT Infrastructure Engineer and whilst based in the Trust's Boscombe or Dorchester office, you will be required to travel around Dorset in support of the duties undertaken.

In the position of IT Infrastructure Engineer, you will be responsible for the maintenance and development ofNetwork & Telephony infrastructure, system usage and development of multi-site platforms.The post holder will provide high level technical input into key IT developments, projects and innovations.

Employment in this post requires a Standard Disclosure and Barring Service check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service will be able to present a valid DBS certificate instead of requiring a new check.

A valid UK driving licence is essential.

Main duties of the job

Proven support experience of Mitel MiVB, Contact Centre, Call recording and Cisco wired and wireless networks is essential, a good working knowledge of Nutanix, VMware and Microsoft Server OS will be hugely beneficial.As any technology advances, you will need to have a keen interest in developing these systems to support the Trust's IT estate.

Each of these qualities will form animportant part of delivering a vast range of IT services to all members of the Trust's staff helping support high-quality patient care. You will be expected to support the Trust's IT goals, deliver a business class service to over 7000 users and support the maintenance of a secure yet flexible working environment.

Qualified and skilled to the following:-

Experience with VOIP technologies and practices

Experience of Mitel system Administration

Mitel qualifications area distinct advantage

Strong troubleshooting skills

Ability to understand and explain requirements and incidents to different audiences

A working knowledge of ITIL

Not essential to the role but beneficial:

Experience in WAN, LAN and wireless technologies

Experience in Firewall management

Experience providing network security to wired and wireless clients

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.