Administrator

Job summary

The Dorset All Age Eating Disorders Service (DAEDS) are seeking to recruit a Team Administrator to join the Over 18's Inpatient and Day Programme arms of the service.

You will be enthusiastic, self-motivated and hard-working. You will have good communication skills, an excellent telephone manner, attention to detail, the ability to cope with complex tasks using a database and previous experience of working in a NHS setting office environment. You must be able to work accurately under pressure, whilst remaining calm and courteous and be able to work well as part of a team.

This post is part time of 22.5 hours Monday to Friday 9 to 5. You will be based at Kimmeridge Court, St Ann's Hospital, Poole, occasional visits to other sites will be required as part of a small administrative team supporting the service pan-Dorset.

Main duties of the job

Maintain records including computerised systems, databases and spreadsheets required by the Dorset All Age Eating Disorders team.

Collate statistics, as and when requested by the DAEDS Manager

Organise and prioritise own routine and non-routine daily workload. To have input into developing, organising and implementing new office procedures and systems e.g. developing/updating databases, procedures for processing referrals and general day to

You will share reception duties, using sound communication skills, sometimes being required to respond calmly to challenging or aggressive communication from patients. To provide non-clinical advice to patients based on awareness, knowledge and skills acquired in the course of everyday work in the department.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.