Job summary
We are looking for an administrator for the Acute Day Service at Hahnemann house .
The role involves provision of front of house reception for patients and visitors attending the building as well as administration duties for the team. This is a varied role and the post holder will need to be flexible , organised and demonstrate a professional yet friendly manner at all times .
Main duties of the job
Providing administrative support to the Acute Day service team - typing , ordering of supplies , booking transport , managing petty cash .
Provision of front of house reception - answering enquiries and sign posting visitors .
Training in the different systems used by the team will be provided .
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net
Person Specification
Job Specific Experience
Essential
- Good communication skills (Written, Verbal and telephone manner)
- Ability to deal with petty cash and balance the petty cash budget on a weekly basis.
- Ability to deal with both service users and members of the public in a professional and considerate manner
Desirable
- Ability to demonstrate copy typing skills
Personal Attributes
Essential
- Ability to use own initiative
- Work to tight deadlines
- Ability to work as part of a team or unsupervised
Knowledge, Skills and Training
Essential
- RSA standard 2 Type writing
- RSA Standard 2 Word processing or equivalent
- Good standard of general education
Desirable
- Maths and English GCSE
- RSA Standard 3 Typewriting
- RSA Standard 3 word processing
Additional Requirements
Essential
- Basic IT keyboard skills, normally obtained through practice or practical training
- Demonstrable skills in written and spoken English, adequately to enable duties to be carried out effectively
Desirable
- Subject to the provisions of the Disability Discrimination Act, able to travel using own vehicle on Trust business.
Person Specification
Job Specific Experience
Essential
- Good communication skills (Written, Verbal and telephone manner)
- Ability to deal with petty cash and balance the petty cash budget on a weekly basis.
- Ability to deal with both service users and members of the public in a professional and considerate manner
Desirable
- Ability to demonstrate copy typing skills
Personal Attributes
Essential
- Ability to use own initiative
- Work to tight deadlines
- Ability to work as part of a team or unsupervised
Knowledge, Skills and Training
Essential
- RSA standard 2 Type writing
- RSA Standard 2 Word processing or equivalent
- Good standard of general education
Desirable
- Maths and English GCSE
- RSA Standard 3 Typewriting
- RSA Standard 3 word processing
Additional Requirements
Essential
- Basic IT keyboard skills, normally obtained through practice or practical training
- Demonstrable skills in written and spoken English, adequately to enable duties to be carried out effectively
Desirable
- Subject to the provisions of the Disability Discrimination Act, able to travel using own vehicle on Trust business.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
