Job summary
We are seeking a Car Park Attendant at St Ann's Hospital, Poole, Dorset to join us on a fixed term contract from until 30 September 2023.
This can be a challenging and demanding post which requires a confident, approachable person who can work under pressure whilst remaining polite and courteous at all times. You will need to be customer focused and able to communicate with staff, patients, visitors and members of the public at all levels.
Main duties of the job
The main duty will be to check those coming onto site, on foot or in vehicles, have an authorised purpose and to help direct visitors.
Applicants will need to be physically fit and able to spend significantly long periods of time on foot and walking around, in all weather conditions.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support.
Person Specification
Knowledge, skills and training
Essential
- NVQ2 or similar in Maths and English.
- Experience of working alone and with minimum supervision whilst undertaking duties
- Experience of car parking and traffic management duties.
- Knowledge of general parking practices and procedures.
Desirable
- SIA Guarding Licence, an advantage
- Experience of working in a car parking/security team within a healthcare environment.
Communication and relationship skills
Essential
- High level of verbal communication and customer service skills
- Able to write reports to a good literal standard. Ability to work as part of a small team.
- Skilled in following verbal and written instructions.
Desirable
- High quality written communication.
- Proven communication skill in dealing with vulnerable people with mental health
Planning and Organisational Skills
Essential
- Adaptable to change
- Ability to act quickly and judge priorities
- Professional Appearance
- Punctual with excellent time keeping
Physical Skills
Essential
- Ability to spend significantly long periods of time on foot/walking
- To work outside in all weathers
- Computer literate with basic keyboard skills
Person Specification
Knowledge, skills and training
Essential
- NVQ2 or similar in Maths and English.
- Experience of working alone and with minimum supervision whilst undertaking duties
- Experience of car parking and traffic management duties.
- Knowledge of general parking practices and procedures.
Desirable
- SIA Guarding Licence, an advantage
- Experience of working in a car parking/security team within a healthcare environment.
Communication and relationship skills
Essential
- High level of verbal communication and customer service skills
- Able to write reports to a good literal standard. Ability to work as part of a small team.
- Skilled in following verbal and written instructions.
Desirable
- High quality written communication.
- Proven communication skill in dealing with vulnerable people with mental health
Planning and Organisational Skills
Essential
- Adaptable to change
- Ability to act quickly and judge priorities
- Professional Appearance
- Punctual with excellent time keeping
Physical Skills
Essential
- Ability to spend significantly long periods of time on foot/walking
- To work outside in all weathers
- Computer literate with basic keyboard skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
