Service Manager - ED & Acute Medicine
The closing date is 23 April 2026
Job summary
Service Manager - Emergency Department (ED) & Acute Medicine (Band 7)
The Emergency Department (ED) & Acute Medicine Directorate is a cross-site service operating across Wexham Park Hospital, Slough and Frimley Park Hospital, Surrey. The Service Manager role sits within the operational structure of the directorate, which is led by the Associate Director, and reports directly to the Operations Manager.
We are seeking a motivated, dynamic, and experienced individual to join the ED & Acute Medicine operational and clinical leadership team. The post holder will work closely with multidisciplinary clinical teams to ensure the delivery of safe, effective, and high-quality patient care across both hospital sites.
The Service Manager will maintain a highly visible and credible presence throughout the directorate and act as a key point of contact for the departments. They will be responsible for promoting excellent standards of patient care and communication, ensuring a positive patient experience. Working collaboratively with clinical and operational colleagues, the post holder will support the achievement of national and local performance targets and contribute to continuous service improvement.
Main duties of the job
The post holder will provide a highly visible and credible presence across the directorate. They will ensure that high standards of patient care and communication are provided to all patients.
The post holder will ensure that:o All patients are treated with dignity and respecto The patient experience is optimised through an efficient and effective service that encompasses the national and Trust agenda.o All staff work and will use best practice in infection control and prevention.o Develop services to meet the Trust's service and operational objectiveso Be responsible for delivering directorate inpatient and outpatient waiting list targets
The post holder will be responsible in ensuring that resources are used effectively and efficiently and work with the staff, leading and coaching them to maximise their potential in support of their future career options.
The post holder in conjunction with the operations manager and head of nursing will ensure that patient safety is maintained to the highest level.
The post holder will deputise for the operations manager as required.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Details
Date posted
17 April 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£51,657 to £58,785 a year per annum incl HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
151-KMU442
Job locations
Frimley Health Wexham Park Hospital
Wexham Street
Slough
SL2 4HL
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Health Wexham Park Hospital
Wexham Street
Slough
SL2 4HL
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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