Frimley Health NHS Foundation Trust

Elective Bookings Officer

The closing date is 21 April 2026

Job summary

Elective Bookings Officer (Band 3)24 hours per week | 12-month Fixed Term Contract or Secondment

An exciting opportunity has arisen to join the Gynaecology Waiting List Bookings Team at Frimley Park Hospital as an Elective Bookings Officer.

In this vital role, you will play a key part in supporting patient care by coordinating and managing elective inpatient bookings. You'll be responsible for scheduling and rescheduling procedures, ensuring patients receive timely and efficient service throughout their pathway.

Based at Frimley Park Hospital, this position offers a dynamic and supportive working environment where no two days are the same. You will work both independently and as part of a dedicated team, contributing to the smooth running of the service.

What we're looking for:

Strong organisational and communication skills
Ability to manage multiple tasks with accuracy and attention to detail
A proactive and flexible approach to work
Team player with the confidence to work independently

This is a fantastic opportunity to develop your administrative skills within a busy NHS setting while making a real difference to patient experience.

Main duties of the job

The ideal candidate will:

Demonstrate excellent communication skills, with confidence in handling both internal and external telephone enquiries.
Have a flexible and proactive approach to work, with the ability to prioritise tasks and work effectively both independently and as part of a team.
Show strong attention to detail, particularly in the accurate collection and recording of data.
Understand the importance of meeting local and national targets and contribute positively to achieving them.

This role offers an excellent opportunity to develop your skills and experience within the Elective Bookings Team, working at Band 3 as part of a supportive and dynamic department.

About us

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract. Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£17,348 to £18,464 a year per annum incl HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

151-JLM626

Job locations

Frimley Park Hospital

Portsmouth Road

Frimley

GU167UJ

Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Job description

Job responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Person Specification

Qualifications

Essential

GCSE English and Maths pass or equivalent
ECDL or equivalent
NVQ Level 2 Administration or equivalent practical knowledge

Experience

Essential

Experience of working in a hospital or busy office environment.
Experience in difficult patient situations.

Desirable

Call centre experience
NHS experience

Skills and Knowledge

Essential

Good communication skills both verbal and in writing
Demonstrate attention to detail and accuracy when completing tasks
Ability to work under pressure
Ability to work using own initiative
Excellent customer service skills and evidence of dealing with telephones and meeting targets

Desirable

Good knowledge of NHS targets
Knowledge of clinical and surgical procedures

Person Specification

Qualifications

Essential

GCSE English and Maths pass or equivalent
ECDL or equivalent
NVQ Level 2 Administration or equivalent practical knowledge

Experience

Essential

Experience of working in a hospital or busy office environment.
Experience in difficult patient situations.

Desirable

Call centre experience
NHS experience

Skills and Knowledge

Essential

Good communication skills both verbal and in writing
Demonstrate attention to detail and accuracy when completing tasks
Ability to work under pressure
Ability to work using own initiative
Excellent customer service skills and evidence of dealing with telephones and meeting targets

Desirable

Good knowledge of NHS targets
Knowledge of clinical and surgical procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU167UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU167UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)