Elective Booking Officer - Surgery

Job summary

Elective & Diagnostic Booking Officer (Surgery - STACC)

A rare and exciting opportunity has arisen to join the Elective & Diagnostic Booking Team at Wexham Park Hospital, at the heart of the Surgical Directorate. If you are looking for a fast-paced, rewarding role where you can make a real difference to patient care, this is your chance.

You will play a key part in managing patient pathways, ensuring timely access to life-changing surgical and diagnostic services, and supporting the Trust to deliver on its key performance standards. Join a dedicated, supportive team where your contribution truly matters and where no two days are the same.

This is a fast-paced and demanding role, requiring excellent organisational skills and the ability to manage multiple tasks effectively. Strong communication skills are essential, along with the ability to meet tight deadlines, adapt quickly, and maintain a high standard of accuracy.

The successful candidate will enjoy working in a dynamic environment, liaising with patients, clinical staff, and colleagues. A proactive approach, willingness to learn, and the confidence to use your own initiative will be key to success in this role.

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Main duties of the job

The successful postholder will be responsible for the proactive management of waiting lists and work queues, ensuring patients are scheduled efficiently and in line with Trust and national targets, including RTT and cancer pathways. You will coordinate and book theatre lists for surgeons across a range of specialities, working closely with clinical teams to maximise utilisation and ensure effective use of capacity.

The role requires regular liaison with consultants, clinical teams, and other key stakeholders to support the smooth running of elective and diagnostic services. You will also be a key point of contact for patients, providing clear, compassionate, and timely communication throughout their pathway.

A strong focus on delivering a high standard of customer service is essential, ensuring a professional and supportive experience for both patients and colleagues. The postholder will be expected to work accurately under pressure, prioritise workloads effectively, and contribute to continuous service improvement.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Slouh

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Slouh

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

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