Frimley Health NHS Foundation Trust

Receptionist - Cardiac Cath Lab & Clinical Investigations Department

This job is now closed

Job summary

Receptionist - Cardiac Cath Lab & Clinical Investigations Department

12 month secondment or fixed term contract

15 hours per week

The post holder will be responsible for working on the front line in the Cardiac Cath Lab and Clinical Investigation Unit at Frimley Health.

The post holder will be responsible for supporting the provision of a seamless service to patients and staff within the cardiology footprint. The post holder will provide a high-quality service to all customers both internal and external to the Trust ensuring reception support in outpatient areas are efficient, with all patients and visitors greeted in a friendly and polite manner.

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Main duties of the job

To develop and maintain effective working relationships with all Trust staff including clinicians, nursing staff and Directorate administration staff to provide an accurate, efficient, professional and seamless service to patients and visitors.
To welcome and check patients into the department as well as check patient details are correct and amend or update details on EPIC when necessary in accordance to standards set by Information Governance.
To answer and deal with any queries face to face, via the telephone or via EPIC
To liaise with external and internal patient transport

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£10,647 a year per annum incl HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

151-KMU406-A

Job locations

Frimley Park Hospital

Portsmouth Road, Frimley

Camberley

GU16 7UJ

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

Good all-round Secondary Education including GSCE English or equivalent
Good IT skills. Microsoft packages including Outlook, Word, and Excel

Experience

Essential

Experience in working in customer services

Desirable

Knowledge/use of EPIC

Skills & Knowledge

Essential

Good administrative skills organised and methodical, with good attention to detail including spelling, grammar and accuracy
Ability to multi-task, manage own time, and prioritise workload effectively
Ability to work on own initiative, and as part of a team, self-motivated, flexible approach
Adaptable, receptive to change, respond well to new challenges

Desirable

18-week pathway knowledge

Person Specification

Qualifications

Essential

Good all-round Secondary Education including GSCE English or equivalent
Good IT skills. Microsoft packages including Outlook, Word, and Excel

Experience

Essential

Experience in working in customer services

Desirable

Knowledge/use of EPIC

Skills & Knowledge

Essential

Good administrative skills organised and methodical, with good attention to detail including spelling, grammar and accuracy
Ability to multi-task, manage own time, and prioritise workload effectively
Ability to work on own initiative, and as part of a team, self-motivated, flexible approach
Adaptable, receptive to change, respond well to new challenges

Desirable

18-week pathway knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road, Frimley

Camberley

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road, Frimley

Camberley

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)