Frimley Health NHS Foundation Trust

Post Graduate Education Centre Administrator (Front of House)

The closing date is 26 March 2026

Job summary

Join our team and help deliver an outstanding experience for our learners and visitors.We are looking for a friendly, proactive and highly organised individual to be the first point of contact for our busy Post Graduate Education Centre. This role is key to ensuring a professional, welcoming and well-run environment that supports our resident doctors, educational supervisors, education colleagues and all Centre users.

Main duties of the job

What you'll be doing:

Deliver a warm and professional welcome to all Centre visitors, responding to enquiries efficiently and with excellent customer service.
Manage and update the Centre's facilities booking system, ensuring accurate, timely information and smooth scheduling of events.
Troubleshoot basic IT and technical issues for Centre users, escalating promptly to IT support where needed.
Maintain the daily presentation of the Centre, ensuring conference rooms, canteen areas and shared spaces are tidy, functional and ready for use.
Provide general administrative support essential to the smooth running of the Centre, the medical education team and local education faculties.
Uphold governance and quality standards in all areas of work.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum pro rata incl HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

151-KMC221

Job locations

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

Job description

Job responsibilities

For a comprehensive list of tasks and responsibilities please refer to the job description person specification of the role.

Job description

Job responsibilities

For a comprehensive list of tasks and responsibilities please refer to the job description person specification of the role.

Person Specification

Qualifications

Essential

Evidence of CPD

Desirable

Holds a degree or admin-related qualification at L3 or above

Experience

Essential

Has worked successfully in a customer service environment
Demonstrated team player supporting colleagues
Polite, professional, effective communicator to all levels
Calm under pressure, handles competing priorities
Enjoys solving problems practically
Self-starter/ works on own initative
Assimilates complex information and reports appropriately, maintaining quality, accuracy and meets deadlines
Seeks to make decisions within agreed boundaries.
Maintains a flexible outlook to work to meet the reasonable demands of the service.

Desirable

Held admin role
Familiarity with NHS Digital systems and NHS service provision
Ordering and stock control experience

Skills

Essential

Microsoft Office 265 familiarity incl. Outlook, Excel, Powerpoint
MS Teams and Zoom meeting facilitation
Confident and practical interest in IT software and hardware

Desirable

Financial administraiton experience
Holds IT qualifications or certifications

Physical

Essential

Happy with physical role aspects

Desirable

Full, UK driving licence held

Person Specification

Qualifications

Essential

Evidence of CPD

Desirable

Holds a degree or admin-related qualification at L3 or above

Experience

Essential

Has worked successfully in a customer service environment
Demonstrated team player supporting colleagues
Polite, professional, effective communicator to all levels
Calm under pressure, handles competing priorities
Enjoys solving problems practically
Self-starter/ works on own initative
Assimilates complex information and reports appropriately, maintaining quality, accuracy and meets deadlines
Seeks to make decisions within agreed boundaries.
Maintains a flexible outlook to work to meet the reasonable demands of the service.

Desirable

Held admin role
Familiarity with NHS Digital systems and NHS service provision
Ordering and stock control experience

Skills

Essential

Microsoft Office 265 familiarity incl. Outlook, Excel, Powerpoint
MS Teams and Zoom meeting facilitation
Confident and practical interest in IT software and hardware

Desirable

Financial administraiton experience
Holds IT qualifications or certifications

Physical

Essential

Happy with physical role aspects

Desirable

Full, UK driving licence held

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)