Frimley Health NHS Foundation Trust

Ward Clerk/Receptionist - Coronary Care Unit

The closing date is 24 March 2026

Job summary

12-Month Fixed Term Contract - full time role

This is an excellent opportunity to join the Coronary Care Team at Wexham Park Hospital as a Ward Clerk/Receptionist. You will play a vital role in supporting the administrative and reception functions of these busy wards, helping to ensure the smooth, efficient, and effective day-to-day running of the service.

This full-time position (37.5 hours per week) requires a proactive, organised, and professional individual who can deliver a high standard of reception and clerical support. You will be working in a fast-paced clinical environment, liaising with patients, visitors, and multidisciplinary teams while managing a wide range of administrative tasks.

Main duties of the job

General clerical and administrative duties
Managing and dealing with all telephone enquiries, new patients and visitors
Point of contact for all visitors to the unit
To maintain patient details on relevant electronic systems updating with necessary requirements such as porting requests
To manage and update the admission and discharge information system contemporaneously
Liaise with ward staff to resolve any problems
Liaise with other departments for example; Waiting list department, consultants secretaries, pharmacy, emergency department, transport, discharge lounge, site managers, porters etc
To provide administrative support to the nursing and medical staff as required
Make appointments as necessary
Ensure general tidiness of Reception areas
To maintain a safe working environment
Assisting with audits as required, including data collection
Reporting of any estates issues via Planet FM and following up these requests

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Date posted

17 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year per annum incl HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

151-KMU376-B

Job locations

Wexham Park Hospital

Wexham Street

Slough

SL4 4HL

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

High standard of English communication skills (verbal and written)
GCSE or equivalent in Maths and English

Desirable

Excel and Word qualification or relevant transferable evidenced experience

Experience

Essential

Previous experience undertaking a range of clerical and administrative tasks
High Standard of IT literacy/experience in computer use

Desirable

Previous health care experience
Previous experience of working within a hospital setting

Skills & Knowledge

Essential

Ability to work unsupervised at times and the ability to prioritise workloads under the guidance of line manager/Shift in Charge
Ability to communicate effectively in English (written and verbal) with the ability to communicate well at all levels, both face to face and by telephone
Ability to support clinical staff with patient and carers needs (non-clinical)
Ability to work within a busy environment
Flexibility to support another speciality/ward if required

Special Requirements

Essential

Work flexible hours as the service requires of the role

Person Specification

Qualifications

Essential

High standard of English communication skills (verbal and written)
GCSE or equivalent in Maths and English

Desirable

Excel and Word qualification or relevant transferable evidenced experience

Experience

Essential

Previous experience undertaking a range of clerical and administrative tasks
High Standard of IT literacy/experience in computer use

Desirable

Previous health care experience
Previous experience of working within a hospital setting

Skills & Knowledge

Essential

Ability to work unsupervised at times and the ability to prioritise workloads under the guidance of line manager/Shift in Charge
Ability to communicate effectively in English (written and verbal) with the ability to communicate well at all levels, both face to face and by telephone
Ability to support clinical staff with patient and carers needs (non-clinical)
Ability to work within a busy environment
Flexibility to support another speciality/ward if required

Special Requirements

Essential

Work flexible hours as the service requires of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL4 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL4 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)