Clinical Admin Officer - Surgery Directorate

Job summary

We are seeking a motivated and organised Administrator to join the Surgery Directorate, providing comprehensive administrative support to surgeons and wider clinical teams. This role plays a key part in ensuring the smooth running of surgical services, supporting patient pathways, and contributing to safe and effective service delivery.

The post holder will be responsible for managing a range of administrative duties, including supporting RTT and cancer pathways, coordinating consultant-specific workloads, handling patient and clinician queries, and responding to a high volume of calls. The role requires close working with consultants, nurses, and multidisciplinary teams to ensure accurate pathway management, timely escalation of issues, and clear communication.

This is a fast-paced role requiring strong organisational skills, attention to detail, and the ability to prioritise competing demands. The successful candidate will have a proactive approach, be confident working independently as well as part of a small team, and be committed to delivering a high standard of patient-focused administrative support.

Main duties of the job

To provide an administrative service to the Department

To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported

Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate ad hoc correspondence requested in line with the Trusts policies and procedures

To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures

Answer queries from colleagues, GP's and patients in a timely and professional manner

To ensure that secure systems are in place for the storage of all resources including computerised information

Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system

To assist clinicians with sending letters using Epic where incomplete patient information or where attachments need to be included

To ensure all phone calls are dealt with - in a professional and timely manner adhering to the local targets set by the department and Trust

To operate the various IT systems used to fulfil the role/department requirements.

About us

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

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