Frimley Health NHS Foundation Trust

Service Manager - Medicine

The closing date is 09 March 2026

Job summary

Service Manager - Medicine (Band 7)Frimley Health NHS Foundation Trust

Are you an experienced operational leader ready to make a real difference in patient care? We are seeking a dynamic Service Manager to join our Medicine Directorate.

This pivotal role provides strong leadership and a highly visible presence across the directorate, ensuring the delivery of safe, high-quality patient care and effective communication. You will drive service efficiency, enhance patient experience, and uphold best practice in safety, quality, and infection prevention and control.

Working closely with the Operations Manager and Head of Nursing, you will support service development, workforce leadership, and delivery of key performance targets, including inpatient and outpatient waiting list management. You will play a central role in improving patient flow, meeting access standards, and ensuring services are responsive and sustainable.

The post holder will be responsible for effective resource management, financial oversight, and supporting staff development to build high-performing teams. You will deputise for the wider operational team as required, contributing to strategic planning and continuous improvement initiatives.

We are looking for a proactive, resilient leader with strong analytical skills, excellent communication, and a proven track record in operational management within healthcare.

This role will involve cross-site working.

Main duties of the job

To support the operations manager in developing service development plans / business plans to align national direction/strategies and local priorities.

The post holder will be responsible in ensuring that resources are used effectively and efficiently and work with the staff, leading and coaching them to maximise their potential in support of their future career options.

The post holder in conjunction with the operations manager and head of nursing will ensure that patient safety is maintained to the highest level.The post holder will deputise for the operations manager as required

Support the delivery of access targets within the service through effectivemanagement of consultant leave and capacity & demand management in linewith the Trust consultant leave policy.

To track budgets of agreed delegated responsibility to enable monthly variancereporting.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Details

Date posted

02 March 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£50,008 to £56,908 a year per annum incl HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-KMU409

Job locations

Frimley Health (cross site working)

Portsmouth Road

Frimley

GU16 7UJ


Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

  • Degree or equivalent level of experience
  • Evidence of continuing personal development

Desirable

  • Management qualification

Skills & Knowledge

Essential

  • Ability to learn and adapt quickly to the requirements of a new role
  • Ability to simultaneously manage a range of complex tasks and prioritise workload
  • Ability to interpret data (performance and financial) effectively to make carry out an accurate analysis
  • Ability to negotiate effectively to achieve positive outcomes

Desirable

  • Strong and flexible report writing skills

Experience

Essential

  • Experience of working in a senior administrative role
  • Experience in staff management and leading a team
  • Experience in management of financial cost control including identification of potential savings opportunities
  • Experience in staff management and leading a team

Desirable

  • Experience of working in an NHS or other healthcare environment
Person Specification

Qualifications

Essential

  • Degree or equivalent level of experience
  • Evidence of continuing personal development

Desirable

  • Management qualification

Skills & Knowledge

Essential

  • Ability to learn and adapt quickly to the requirements of a new role
  • Ability to simultaneously manage a range of complex tasks and prioritise workload
  • Ability to interpret data (performance and financial) effectively to make carry out an accurate analysis
  • Ability to negotiate effectively to achieve positive outcomes

Desirable

  • Strong and flexible report writing skills

Experience

Essential

  • Experience of working in a senior administrative role
  • Experience in staff management and leading a team
  • Experience in management of financial cost control including identification of potential savings opportunities
  • Experience in staff management and leading a team

Desirable

  • Experience of working in an NHS or other healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Health (cross site working)

Portsmouth Road

Frimley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Health (cross site working)

Portsmouth Road

Frimley

GU16 7UJ


Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operations Manager, Medicine

Samantha Whitby

samantha.whitby@nhs.net

07789636560

Details

Date posted

02 March 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£50,008 to £56,908 a year per annum incl HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-KMU409

Job locations

Frimley Health (cross site working)

Portsmouth Road

Frimley

GU16 7UJ


Supporting documents

Privacy notice

Frimley Health NHS Foundation Trust's privacy notice (opens in a new tab)