Frimley Health NHS Foundation Trust

Elective and Diagnostic Bookings - Team Leader

The closing date is 15 February 2026

Job summary

An exciting opportunity has arisen within the Medicine Directorate for a Elective and Diagnostic Bookings Team Leader to support the opening of thenew Community Diagnostic Centre (CDC) at Upton Hospital.This is a permanent, full-time position primarily based at Upton Hospital, however the post holder, on occasion, may be required to work cross siteat Wexham Park Hospital as and when required to meet service demands.

We are looking for an approachable, motivated, and patient-focused individual who embodies our Trust values and is committed to delivering an exceptional standard of service to both patients and colleagues.

This is a busy and fast-paced role that demands excellent organisational and multitasking abilities, along with the capacity to remain calm andeffective under pressure.

You will play a vital role in coordinating elective and diagnostic appointments, ensuring patient pathways are managedsmoothly, efficiently, and in line with service requirements.

Strong communication skills, attention to detail, and the ability to work collaboratively are essential.

Main duties of the job

The post holder will work as the Team Leader for the Waiting List team and be responsible for providing excellent customer service and contributing proactive information to support the waiting list team.

They will assist in day to day running of the waiting list, supporting the Patient Pathway Co-ordinator and deputising in their absence.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Date posted

06 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year per annum incl. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

151-VG207

Job locations

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Job description

Job responsibilities

To know more about this role and full job responsibilities please refer to the attached Job Description and Person Specification requirement.

Job description

Job responsibilities

To know more about this role and full job responsibilities please refer to the attached Job Description and Person Specification requirement.

Person Specification

Qualifications

Essential

A levels / NVQ Business Administration Level 3 or equivalent experience

Desirable

ECDL /Computer Skills certification or equivalent IT and keyboard skills

Experience

Essential

Extensive administration experience
Computer literate - experience of using Microsoft Office / Outlook/Excel and hospital IT systems
Experience of working to deadlines, setting priorities and dealing with a varied workload

Desirable

Experience of line management in a busy administrative environment
NHS experience

Skills and Knowledge

Essential

Strong organizational skills to manage workloads, prioritize tasks, and meet deadlines
Ability to work under pressure
Strong interpersonal skills
Excellent communication skills (written and verbal)
Understanding Clinical Governance, patient safety, confidentiality, and upholding NHS values.

Desirable

Knowledge of clinical pathways including 18 weeks RTT.
Knowledge of NHS waiting list management

Person Specification

Qualifications

Essential

A levels / NVQ Business Administration Level 3 or equivalent experience

Desirable

ECDL /Computer Skills certification or equivalent IT and keyboard skills

Experience

Essential

Extensive administration experience
Computer literate - experience of using Microsoft Office / Outlook/Excel and hospital IT systems
Experience of working to deadlines, setting priorities and dealing with a varied workload

Desirable

Experience of line management in a busy administrative environment
NHS experience

Skills and Knowledge

Essential

Strong organizational skills to manage workloads, prioritize tasks, and meet deadlines
Ability to work under pressure
Strong interpersonal skills
Excellent communication skills (written and verbal)
Understanding Clinical Governance, patient safety, confidentiality, and upholding NHS values.

Desirable

Knowledge of clinical pathways including 18 weeks RTT.
Knowledge of NHS waiting list management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Wexham Park Hospital

Wexham Street

Slough

SL2 4HL

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)