Frimley Health NHS Foundation Trust

Patient Pathway Co-ordinator - Clinical Admin

The closing date is 11 February 2026

Job summary

We are seeking a motivated Patient Pathway Co-ordinator to join the Medicine Directorate at Frimley Park Hospital on a part-time basis (22.5 hours per week) for a 12-month fixed-term contract. The post holder will support the Service Manager and Operations Manager in delivering high-quality, efficient clinical administrative services and in the effective management of patient pathways.

This role is central to supporting the directorate in achieving key performance targets and maintaining smooth operational delivery. You will provide line management and operational oversight of the Clinical Administration team, ensuring effective allocation of workload, supervision of staff, and support for appraisals, development, and performance management.

The post holder will also manage attendance, monitor compliance with mandatory training, and ensure adherence to Trust policies and procedures, contributing to a positive and productive working environment.

The successful candidate will have excellent organisational, communication, and problem-solving skills, with the ability to work effectively and diplomatically with a wide range of staff and stakeholders. Applicants should have recent and relevant experience in a comparable administrative or operational role, including demonstrable experience of managing staff, coordinating workflows, and supporting teams to meet operational objectives.

Main duties of the job

To provide practical support and advice in addressing day to day issues and problems within the directorate.
To line manage members of the administration teams they work with, providing them with strong and clear leadership to ensure they are working effectively, efficiently and productively.
To work in conjunction with the directorate bookings and administrative teams.
To provide a comprehensive service to the Consultants and their team, ensuring Trust standards are adhered to in relation to all documentation and data entry concerning patient appointments and treatment.
To lead on the development of competencies, protocols and procedures to ensure a highly efficient and smooth running services, ensuring appropriate documentation, standard setting, monitoring and communication systems are in place.
Responsible for monitoring, managing and reporting on leave in line with Trust systems and procedures.
To performance manage staff where appropriate.
Undertake and lead on recruitment and selection of new staff in line with Trust systems and policy.
To be responsible for ensuring that staff comply with all Trust policies and procedures
To work with the team to help them develop an understanding of the Directorate administrative function and roles within the team which will enable cross cover as required.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Date posted

04 February 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£16,561 to £23,811 a year per annum incl HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

151-KMU387

Job locations

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

Microsoft office skills at ECDL level or equivalent experience - able to produce reports
First degree or equivalent relevant experience

Desirable

Management qualification

Experience

Essential

Demonstrable experience of managing/supervising an office function, preferable in an NHS or service environment
Experience of working in the NHS either in a hospital, private practice or for a GP
Experience of a busy environment and dealing with the public

Desirable

Conversant with hospital information systems

Skills & Knowledge

Essential

Ability to manage a team
Knowledge of data protection and issues around patient confidentiality
Knowledge of NHS patient administration systems
Excellent communication skills - both verbal, presentation and written
Ability to motivate and organise people

Special Requirements

Essential

Flexibility to work varying hours
Ability to attend meetings at different locations including Frimley Park Hospital, Heatherwood Hospital and Wexham Park Hospital

Person Specification

Qualifications

Essential

Microsoft office skills at ECDL level or equivalent experience - able to produce reports
First degree or equivalent relevant experience

Desirable

Management qualification

Experience

Essential

Demonstrable experience of managing/supervising an office function, preferable in an NHS or service environment
Experience of working in the NHS either in a hospital, private practice or for a GP
Experience of a busy environment and dealing with the public

Desirable

Conversant with hospital information systems

Skills & Knowledge

Essential

Ability to manage a team
Knowledge of data protection and issues around patient confidentiality
Knowledge of NHS patient administration systems
Excellent communication skills - both verbal, presentation and written
Ability to motivate and organise people

Special Requirements

Essential

Flexibility to work varying hours
Ability to attend meetings at different locations including Frimley Park Hospital, Heatherwood Hospital and Wexham Park Hospital

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)