Frimley Health NHS Foundation Trust

Clinical Admin Officer

The closing date is 12 January 2026

Job summary

The post holder will play a key role in delivering high-quality administrative support to the Ear, Nose & Throat (ENT) and Oral & Maxillofacial Surgery (OMFS) team. This role is vital in ensuring smooth day-to-day operations within the department, contributing to effective patient care by maintaining accurate records, managing communication channels, and coordinating key aspects of the patient pathway.

Working closely with the Clinical Admin Team Leads and the Patient Pathway Co-ordinator, the successful candidate will be expected to demonstrate excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.

Main duties of the job

To provide an administrative service to the Department
To work closely with the Clinical Admin Leads and patient PathwayCoordinator to set daily priorities and targe
To answer incoming calls to the department
To book appointments for patients
To plan and organise our own work schedule with the use of appropriate planning aids, demonstrate good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
To answer queries in a timely and professional manner.
To ensure that secure systems are in place for the storage of all resources including computerised information.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Date posted

05 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum incl HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

151-ES90

Job locations

Greenwood Offices

Brook Avenue

Ascot

SL5 7GB

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Job description

Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person Specification

Qualifications

Essential

Good education to GCSE standard or equivalent experience.
ECDL or equivalent.
MS Word for Windows.
NVQ Level 3 Administration or equivalent practical knowledge.

Experience

Essential

Experience of taking and recording meeting minutes.
Experience of working within a team environment

Desirable

Working in the NHS in a hospital/private practice/GP setting.
Provide general non-clinical advice.

Skills & Knowledge

Essential

Logical reasoning i.e. providing/receiving routine/sensitive information requiring tact
Ability to communicate clearly
Ability to follow clear instructions and feedback to senior staff
Ability to work with minimal supervision
Ability to prioritise workload

Desirable

Understanding of medical terminology
Knowledge of NHS targets

Person Specification

Qualifications

Essential

Good education to GCSE standard or equivalent experience.
ECDL or equivalent.
MS Word for Windows.
NVQ Level 3 Administration or equivalent practical knowledge.

Experience

Essential

Experience of taking and recording meeting minutes.
Experience of working within a team environment

Desirable

Working in the NHS in a hospital/private practice/GP setting.
Provide general non-clinical advice.

Skills & Knowledge

Essential

Logical reasoning i.e. providing/receiving routine/sensitive information requiring tact
Ability to communicate clearly
Ability to follow clear instructions and feedback to senior staff
Ability to work with minimal supervision
Ability to prioritise workload

Desirable

Understanding of medical terminology
Knowledge of NHS targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Greenwood Offices

Brook Avenue

Ascot

SL5 7GB

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Greenwood Offices

Brook Avenue

Ascot

SL5 7GB

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)