Private Patient Payment Administrator

Job summary

Private Patient Finance Administrator12-month Fixed Term Contract | 28 hours per weekGreenwood Offices, Ascot

Are you highly organised, customer-focused, and looking for a rewarding role within a supportive healthcare environment? We are seeking a motivated Private Patient Finance Administrator to join our friendly and professional team at our Greenwood offices in Ascot.

In this role, you will play a vital part in ensuring a smooth and positive experience for our private patients, while providing essential administrative support to the Private Patient Finance Team.

Key responsibilities include:

• Securing upfront payments for private outpatient appointments

• Providing accurate and timely administrative support to the Private Patient Finance Team

• Ensuring patient documentation and data entry meet Trust standards and compliance requirements

• Delivering a high standard of customer service to patients, clinicians, and internal and external colleagues

• Working flexibly and proactively to support changing workloads and team priorities

About you:

• You have excellent communication and interpersonal skills

• You are organised, detail-oriented, and confident handling sensitive information

• You enjoy working in a fast-paced, patient-focused environment

• You are adaptable and comfortable managing competing priorities

This is a great opportunity to join a dedicated team where your contribution makes a real difference to patient experience.

Main duties of the job

• The post holder willbe responsible forensuring payment is taken upfront for private outpatient appointments.

• To provide an efficient office and general administrative service to support the Private PatientFinance Team.

• To ensure that Trust standards are adhered to in relation to all patient documentation and data input.

• To work flexibly to meet the needs of a changing workload and service.

• The post holder willbe requiredto offervery highcustomer service skills for patients and both internal and external staff.

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Greenwood Offices - Heatherwood

Brook Avenue

Ascot

SL5 7GB

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Greenwood Offices - Heatherwood

Brook Avenue

Ascot

SL5 7GB

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

---